The Importance of Leadership in the Workplace

Why is leadership important in the workplace? Effective leadership is the cornerstone of a thriving organization, shaping its direction and catalyzing individual and collective growth. Signs of a good leader are evident in how they inspire, motivate, and guide their teams and in their profound impact on employee morale, engagement, and the company’s overall health. 

So, let’s delve into why leadership is vital, how it influences employees and the company, and the key attributes defining exceptional leaders.

Leadership styles in the workplace

Why is leadership important? Leaders play a pivotal role in shaping workplace culture and influencing the behavior and performance of their teams. There are four primary leadership styles that leaders can employ to navigate this complex terrain:

  • Entrepreneurial leadership drives growth with calculated risks, innovation, passion for the business, and a strong vision.
  • Transactional leadership influences employee behavior by using incentives, rewards, and punishments.
  • Transformational leadership inspires and motivates employees by encouraging personal development, growth, collaboration, and empowerment.
  • Servant leadership focuses on supporting employee interests and needs to achieve collective success instead of prioritizing their authority.


Understanding these leadership styles and when to apply them is crucial for maximizing the value of leadership, as each has its strengths and weaknesses. Successful leaders often adapt their style to suit the specific needs of their team and the demands of the situation, creating a dynamic and responsive approach that maximizes the value of leadership in the workplace.

Great leadership qualities

Leadership styles refer to the specific approaches or methods leaders employ in their interactions with team members and their overall leadership approach. However, leadership styles and qualities are distinct yet interrelated aspects of effective leadership.

Leadership qualities pertain to inherent traits, characteristics, and attributes that contribute to their effectiveness as leaders. Qualities that define great leaders include: 

  • Vision: Great leaders have a clear and inspiring vision, providing a sense of purpose and direction.
  • Communication: Effective communication skills enable leaders to convey ideas, listen to feedback, and ensure clarity.
  • Empathy: Empathetic leaders understand and relate to their team members’ feelings and perspectives to foster trust.
  • Integrity: Leaders with strong moral and ethical principles build credibility and inspire confidence in their team.
  • Adaptability: Being responsive to evolving circumstances and making well-informed decisions is essential.
  • Resilience: Great leaders remain composed and solution-oriented in the face of challenges.
  • Motivation: The capacity to inspire and motivate team members drives leaders to achieve their best.
  • Accountability: Leaders who take responsibility for their actions promote a culture of accountability.
  • Problem solving: Effective leaders approach problems with a solution-oriented mindset.
  • Empowerment: Leaders who empower their team members to take ownership and initiative foster a sense of autonomy and growth.


Successful leaders often combine various styles with these qualities to create a balanced and effective leadership approach.

Reasons leadership is important

Why do we need leadership? Great leaders create a vision and give their employees the guidance, tools, and inspiration to reach their full potential. They see their goals clearly and do everything they can to strengthen the growth and development of their employees and the business. Without exemplary leadership, employees can feel confused, unmotivated, and disconnected from the company’s vision. Here are some more reasons why leadership is important:

Improving communication

Effective communication is the cornerstone of a productive workplace culture, allowing for transparency and the open exchange of ideas. Leaders play a pivotal role in fostering it by allowing employees to voice their feedback, opinions, and concerns. It ensures team members feel heard and valued, which promotes collaboration and minimizes conflict. 

Communicating important decisions effectively throughout the organization lays the groundwork for successful change and growth. Similarly, being a clued-in leader is all about leaders who genuinely know what the day-to-day looks like. Our workplace culture research supports this. At Top Workplaces, award-winning organizations whose leaders prioritize people-first cultures:

  • 77-90% of employees feel well-informed about important decisions.
  • 80-92% of employees believe senior managers understand what is really happening.

Fostering company culture

Leaders are responsible for creating and maintaining a strong company culture. Wise leaders develop and nurture a people-first culture that attracts job seekers and business partners. Creating a happy and healthy company culture also boosts performance, which attracts even more attention to your business and the people behind it. 

Learn moreHow Leadership Impacts Organizational Culture

Increasing productivity

Leaders enhance workplace productivity by equipping employees with the tools and resources to work effectively. Whether it’s access to cutting-edge technology, training and development, or a supportive work environment, they empower employees to perform at their best. Employees with the tools to excel can focus their energy on the tasks, resulting in improved workplace productivity and overall performance.

Promoting well-being

Effective leadership is paramount in preventing employee burnout and promoting well-being in the workplace. A recent Top Workplaces Research Lab survey showed that 38% of employees feel overwhelmed at work. Additionally, the same study revealed the following:

  • 35% of survey respondents cited the crucial role of management involvement in enhancing employee well-being. 
  • Organizations that prioritized employee well-being had the most senior leadership involvement. 

Creating vision and direction

Award-winning, successful organizations consist of employees who have confidence in the direction established by senior leadership. Achieving the right direction necessitates a smart strategy and consistent communication. Senior leadership is entrusted with leading, ensuring accountability for the chosen course of action. When executed effectively, employees who believe in their organization’s direction will commit to their work, recognizing its potential impact. In fact, 90-97% of employees at Top Workplaces believe their companies are headed in the right direction. 

Resolving conflict

Workplace conflicts typically originate from inadequate communication and team silos. Leadership is crucial in equipping employees with the necessary tools and knowledge to address conflicts and prevent future misunderstandings. If tension arises among your staff, seek their feedback on the issue and ensure that all managers grasp the importance of leadership and communication standards. A simple solution may exist, and it revolves around effective communication from leadership.

Providing guidance

From time management to professional development and well-being, the importance of leadership in management is evident as leaders play a multifaceted role in guiding teams to success. Effective leaders help team members optimize time by setting clear priorities and goals. They also foster a deep understanding of each team member’s role, ensuring everyone knows their responsibilities and how they contribute to the broader objectives. 

Supercharging morale

Leadership plays a pivotal role in boosting morale within an organization. One way to achieve this is through employee recognition and appreciation. Acknowledging team member efforts instills a sense of accomplishment and motivates employees to perform at their best. 

Recent research conducted by the Top Workplaces Research Lab supports the significance of this practice, revealing that 48% of survey respondents consider employee appreciation from senior leadership as a critical factor for achieving success. When leaders take the time to express gratitude and recognize their employees’ contributions, it creates a workplace culture where individuals feel valued and motivated. Improving morale leads to higher job satisfaction, increased productivity, and improved performance.

Increasing employee engagement

Great leaders understand that engaged employees are more productive and more dedicated to their roles. They achieve this by ensuring employees access the essential tools, resources, and support for excellence. Whether offering cutting-edge technology, promoting skill development, or swiftly addressing concerns, these leaders actively work to boost employee engagement, showcasing their unwavering dedication to the team’s triumph. By establishing an atmosphere where employees feel valued, heard, and empowered, leaders enhance engagement and attract top talent, cultivating a culture of success that benefits both individuals and the organization.

Learn moreHow Leadership Can Improve Employee Engagement

Encouraging growth

Encouraging training and development is crucial for employee confidence and trust. Plus, it helps organizations stay competitive with employee recruitment and innovation. People want to work where professional development and growth are encouraged. Leaders should always make development part of their vision, encouraging current employees, job seekers, and business partners to grow with the organization. 

Improving efficiency and decreasing mistakes

Efficiency skyrockets when leaders get more involved. Listening to employee feedback and offering direction improves efficiency and productivity across teams. An efficient leader makes the most of their investments, increases profit, and reduces headaches. When coupled with improving day-to-day employee productivity, leaders create a winning team that everyone wants to be a part of. That empowerment and trust also strengthen the relationship between employees and leaders.

Top Workplaces for Great Leadership

When an organization embodies great leadership, it creates an environment where employees are highly engaged and motivated to excel.

Is your leadership making a positive impact? Nominate your organization for a Top Workplaces award. This prestigious employer recognition, powered by employee feedback, celebrates workplace culture excellence and industry leadership. High-profile media outlets celebrate these winning organizations and leaders, including USA TODAY, the Washington Post, Chicago Tribune, and others in 60+ markets nationwide.   

Join us in the journey toward creating a workplace where outstanding leadership thrives and success knows no bounds.

Learn more: Companies With Great Leadership Development

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