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West Bend Insurance Company

For a moment, think about your home; the magnolia tree you planted your first spring, the first pitter-patter of tiny feet, and countless Christmas mornings. The most valuable things you have are in your home. That is why we exist. For over 125 years, West Bend has stood for excellence using innovative insurance products, steady growth, and financial stability to offer property/casualty insurance for homes, autos, businesses & personal property. We are proud to be a Midwest company where building relationships is the key to our success. Our key areas of coverage: Commercial Lines covers small to large businesses in industries including, but not limited to retail, wholesale, contractors, professional offices, childcare, pest control & fitness centers; Personal Lines covers individual/family homes and an array of vehicles; Workers’ compensation manages exposure, loss control, education, and cost reduction; Contract surety bonds for construction, small contractors, licenses and permits.... Read more

Purpose

To provide valuable insurance coverages and services to home and auto owners, as well as business owners, throughout the country.... Read more

Vision

To be the company of choice for associates, agents, and policyholders.... Read more

Mission

To provide peace of mind to our customers through sound insurance and superior service.... Read more

Additional Culture Details

Our associates' workplace experiences are centered on our core values of Excellence, Integrity and Responsibility and building relationships. We live and breathe our values to accomplish our mission of providing peace of mind to our customers. Our associates keep our promises by delivering exceptional service over and over again. In fact, 95.4% of our policyholders have said that they would refer West Bend to a family member or friend. We are proud to gain our business through referrals because they are one of the most trusted ways to gain new customers and build new relationships.

In addition, our associates and leaders take pride in supporting community programs, schools and non-profit organizations. Our caring and family-oriented culture spills over into our lives outside of our building. Our leaders encourage associates to get involved in, to make connections in the community, and to give of their time and talent.
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Values

Excellence, Integrity and Responsibility
Our core values of Excellence, Integrity and Responsibility are evident every day in our response to claims, in our response to each other and in our response to our community. People who want to be a part of something bigger than themselves, want to be a part of West Bend and the Silver Lining.

Recent Awards

Company Snapshots

Associates gather to celebrate the company’s 125th anniversary and watch a live stream event at the home office in West Bend.
Associates attend drive thru event to pick up meals to support local restaurants in response to COVID-19
Family Day - a partnership with the local fire department to teach kids and families the importance of safety and having an evacuation plan in the event of an emergency.
Associates gather to celebrate the holiday season in their brand new cafeteria that can be used as meeting space as well as for larger company sponsored events.