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West Bend Mutual Insurance Company

For a moment, think about your home. The magnolia tree planted your first spring. The first pitter-patter of tiny feet was heard here. You enjoyed countless Christmas mornings in this home. The most valuable things you will ever own are in your home. That is why we exist.

For 125 years, West Bend stood for excellence using innovative insurance products, steady growth, and financial stability to offer property/casualty insurance for homes, autos, business and personal property. We take pride being a Midwest company where building relationships is the key.

Our four divisions:

Commercial Lines covers small to large businesses with specialty in retail, wholesale, contractors, professional offices

Personal Lines covers individual’s and family’s homes and array of vehicles.

NSI focuses coverage on “hard to place” markets/situations other carriers don’t want to insure.

Argent - “The Best Remedy for Workers Compensation” manages exposure, loss control, education and cost reduction.
... Read more

Purpose

We are a mutual insurance company, owned by our policyholders, we decide what to do and these decisions are always based on what’s best for our agents, insureds and associates for the long term.... Read more

Vision

To be the company of choice for associates, agents, and policyholders.... Read more

Mission

To provide peace of mind to our customers through sound insurance and superior service.... Read more

Values

Excellence, Integrity and Responsibility
Our core values of Excellence, Integrity and Responsibility are evident every day in our response to claims, in our response to each other and in our response to our community. People who want to be a part of something bigger than themselves, want to be a part of West Bend and the Silver Lining.

Headquarters

West Bend, WI

Employees

1,279 US Employees

Industry

General Insurance

Recent Awards

Company Snapshots

Associates gather to celebrate the company’s 125th anniversary and watch a live stream event at the home office in West Bend.
Associates attend drive thru event to pick up meals to support local restaurants in response to COVID-19
Family Day - a partnership with the local fire department to teach kids and families the importance of safety and having an evacuation plan in the event of an emergency.
Associates gather to celebrate the holiday season in their brand new cafeteria that can be used as meeting space as well as for larger company sponsored events.