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MadCap Software, Inc.

MadCap Software was formed in 2005 by industry veterans with decades of experience in the technical communication and content development industries, with the objective to develop great products backed with world-class technical support.
Today, MadCap Software is a trusted resource for thousands of companies around the globe for single-source, multi-channel authoring and publishing solutions designed to streamline the process of developing and delivering training content, learning & development programs, technical documentation, online Help, knowledge bases, and more. From authoring, publishing and translation, to cloud-based project and content management, to contribution and review in the cloud, you can streamline content delivery and manage the entire content development lifecycle with MadCap Software.
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Purpose

As the industry leading provider of solutions supporting the entire content development lifecycle, MadCap Software is driven in providing the best possible technical authoring and publishing software and services to thousands of organizations worldwide. To meet this goal, we foster an environment that values hardworking, talented, positive individuals with high energy and innovative attitudes. We look for people who embrace passion in their work and are committed to providing excellent customer service. Though our employees come from varied backgrounds and abilities, we pride ourselves on hiring only the best and creating a workplace that fosters collaboration and productivity. With chili cook-offs and potlucks, monthly birthday celebrations and regular happy hours and off-site events, our employees have a “work hard, play hard” mentality that’s cultivated by our unique, casual setting in San Diego, California.... Read more

Vision

MadCap Software develops industry leading solutions designed to streamline the creation of technical documentation and learning & development programs – all while maximizing content reuse and leveraging multi-channel publishing from a single source. With Fortune 500 companies such as Amazon, Nestlé, VISA, Hewlett Packard, Fitbit, Rivian, and Sony, we are at the forefront of developing cutting-edge solutions that meet the needs of businesses around the globe.

MadCap Software was formed in 2005 by industry veterans with decades of experience in the technical communication and content development industries, with the objective to develop great products backed with world-class technical support.
... Read more

Mission

To be the world’s premier software developer for technical communicators, knowledge managers, documentation teams and content developers throughout the globe. Today our products are used to create user support sites, online Help, corporate intranets, knowledge bases, policy & procedure manuals, video tutorials, training guides and more. Our customer-centric approach means we listen to our customers, understand their needs, and develop innovative solutions that make creating, managing and delivering content easier, faster and more cost-effective.

In addition to our award-winning content development products, MadCap Software offers a variety of services to support individuals, agencies, and organizations throughout the world. Our services include product training, consulting, technical writing, translation and localization, and the MadCap Advanced Developer (MAD) Certification program.
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Recent Awards

Company Snapshots

Chili cook off winners
Corporate Dash
Employees at our MadWorld conference
Employees enjoying a summer party at Catania in La Jolla