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Parcel Pending
Parcel Pending was started to solve a simple problem – eliminate the chaos of package management. We make life easier by offering secure, electronic self-service lockers. The way Parcel Pending works is simple. When a package arrives, it’s placed into an easily accessible Parcel Pending locker. The recipient is then notified by text, email and/or our mobile app with a passcode. Then they can retrieve their package at any time by entering the passcode on our kiosk, or simply through our mobile app.
We have partnered with multifamily communities, retailers and universities locally and nationwide to solve their package problems. We assume all customer service responsibilities for package delivery, notification and retrieval. Our customers love how our solutions enhance their customer/resident experience, increase efficiencies and create additional revenue. Couriers love the convenience of a one stop drop and have reduced delivery times by as much as 78%. With thousands of locker installations and more than 12M transactions under our belt, Parcel Pending is truly an effective solution to eliminate the chaos of package management.
We have partnered with multifamily communities, retailers and universities locally and nationwide to solve their package problems. We assume all customer service responsibilities for package delivery, notification and retrieval. Our customers love how our solutions enhance their customer/resident experience, increase efficiencies and create additional revenue. Couriers love the convenience of a one stop drop and have reduced delivery times by as much as 78%. With thousands of locker installations and more than 12M transactions under our belt, Parcel Pending is truly an effective solution to eliminate the chaos of package management.
Purpose
Parcel Pending takes a special approach to package management. We are a service-oriented company obsessed with the experiences our customers have and the effects our products have on their lives. We are dedicated to providing the highest quality products and services, but our passion is for delivering the best experience possible.
Vision
Peace of mind and happiness, delivered daily.
Mission
TO PROVIDE THE MOST TRUSTED AND PERSONALIZED EXPERIENCE GOODS DELIVERY, ACCESS, AND MANAGEMENT.
Additional Culture Details
In the space of package and order management industry our brand’s differentiation is unique. We are a humanistic company that values the experiences our customers have and the effect our product has on their lives. We will always be dedicated to the highest quality in product and service, but our passion is for the best experience.
Values
- creative
- We are excited to find the most caring and creative solutions for everyone