Unified Group Services is a unique Third Party Administrator (TPA) that combines the resources of a large national firm with the personalized attention of a small local company. In addition to claims processing for self-funded employer groups, we have actionable reporting to make benefit recommendations, a predictive modeling application, claims scrubbing prior to payment, on demand reporting, and consumer driven tools. Among our distinctive differentiators is our attention to customer service and a commitment to a 5 business days claim turnaround time. We provide a dedicated Claims Account Manager to handle claims processing and a Dedicated Eligibility Representative to handle employee changes plus COBRA notification and premium collection. Our commitment to customer service is well demonstrated with our Live Answer Phone System. Receptionists, not automated voice systems, answer calls during normal business hours. We also offer UnifiedGrp.com 24 hours a day, 7 days a week.