- Top Workplaces
- Best Chevrolet, Inc.
Best Chevrolet, Inc.
BEST Automotive, founded in 1957, is a full service auto dealership offering sales of new and pre-owned vehicles, Service & Parts Departments (both retail and wholesale), Finance Departments, and full service Auto Body Shop. The dealership is family-owned with third generation leadership.
The company focuses on maintaining a high quality service to customers as well as promoting the growth & development of its employees. Each year improvements to the workplace are made to offer a relaxed, friendly environment for employees. In 2017 the employee break room was redesigned with TV, jigsaw puzzles, games, books, magazines, and community garden. In 2018 a total build-out of our service technicians break room with new kitchen, work stations, TV, coffee station, and a fully stocked concierge cabinet with everyday needs. A state-of-the art locker room was included in this build-out. Upcoming projects include exploring of a "quiet" room for employees, new bathroom facilities for techs, birthday gift baskets, redesign of administrative area to improve efficiencies.
The company focuses on maintaining a high quality service to customers as well as promoting the growth & development of its employees. Each year improvements to the workplace are made to offer a relaxed, friendly environment for employees. In 2017 the employee break room was redesigned with TV, jigsaw puzzles, games, books, magazines, and community garden. In 2018 a total build-out of our service technicians break room with new kitchen, work stations, TV, coffee station, and a fully stocked concierge cabinet with everyday needs. A state-of-the art locker room was included in this build-out. Upcoming projects include exploring of a "quiet" room for employees, new bathroom facilities for techs, birthday gift baskets, redesign of administrative area to improve efficiencies.
Purpose
To provide our customers with a professional team whose integrity & commitment to excellence leads to our ultimate goal of exceeding customers' expectations.
Vision
To continue building a strong, cohesive team of professionals whose common goal is to gain the trust and loyalty of those we serve.
Mission
Our company seeks to maintain a practice of superior customer service by creating a welcoming family experience complete with an efficient, friendly and transparent approach throughout the process.
Additional Culture Details
Best Automotive’s culture is a simple one…”We work on a first name basis where no one’s job is more important than anyone else’s to achieve the ultimate goal of customer and employee happiness.” This culture promotes mutual respect & cultivates a cohesive, collaborative and powerful team.
Exemplary customer service is the hallmark of our company values. What differentiates us from other companies is our Disney approach to doing business. Since 1994, over 105 employees attended one or more Disney Institute programs in management, leadership and, most importantly, customer & quality service. Because of Disney's philosophies and drive to create happiness, we have incorporated many of their practices into our daily routines. Hence, we refer to our employees as "cast members." We don't compare ourselves to other dealerships; instead we compare ourselves to those companies whose actions exemplify a quality approach to those served and whose standards of quality are unsurpassed. That being said, our company owner recently hosted over 50 staff members to a 5-star experience. This included a night at the Ritz Carlton and dinner at a 5-star restaurant. A guest speaker hosted a breakfast meeting to discuss how Best Automotive could incorporate some of the 5-star practices into our daily routines. The company remains committed to educating the staff to be the Best that we can be. Like Disney, we want to create happiness not just among customers, but our employees as well.
Exemplary customer service is the hallmark of our company values. What differentiates us from other companies is our Disney approach to doing business. Since 1994, over 105 employees attended one or more Disney Institute programs in management, leadership and, most importantly, customer & quality service. Because of Disney's philosophies and drive to create happiness, we have incorporated many of their practices into our daily routines. Hence, we refer to our employees as "cast members." We don't compare ourselves to other dealerships; instead we compare ourselves to those companies whose actions exemplify a quality approach to those served and whose standards of quality are unsurpassed. That being said, our company owner recently hosted over 50 staff members to a 5-star experience. This included a night at the Ritz Carlton and dinner at a 5-star restaurant. A guest speaker hosted a breakfast meeting to discuss how Best Automotive could incorporate some of the 5-star practices into our daily routines. The company remains committed to educating the staff to be the Best that we can be. Like Disney, we want to create happiness not just among customers, but our employees as well.
Values
- Happiness
- We focus on creating a happy and pleasant environment for all who come in contact with our business.
Recent Awards
2019
2018
2017
2016
Company Snapshots
