CapEd’s Winning Formula: Succeeding in Our Mission Through Feedback and Employer Recognition
Objective
Increase employer brand recognition as an employer of choice, gain actionable insights from employee feedback to drive innovative people solutions that create a valuable employee experience and workplace where all can thrive
Solutions
Workplace Survey, Insights, Employer Branding, Top Workplaces, Professional Services, Executive Culture Briefing
Results
Empowered employees and leaders, collaborative actions, improved engagement, and an improved, inclusive culture
A people-oriented credit union, CapEd provides personal and business financial services of superior quality and convenience. The organization is passionate about community enrichment, financial well-being, and quality education. CapEd utilizes the Energage Platform and Top Workplaces program to inform and develop its people strategy to carry out our mission and obtain business objectives.
Andrea Straub
AVP of People Strategy at CapEd Credit Union
“The Energage Platform is a well researched, fantastic tool for employee engagement that scientifically measures employee feedback in a focused, driven way. And because the Workplace Survey is used for Top Workplaces, it makes it easy to participate in the employer recognition awards.”
Andrea Straub
AVP of People Strategy at CapEd Credit Union
How the Workplace Survey benefits CapEd employees and its company culture
We’re so impressed with the robust data from the Workplace Survey and how Insights enables us to drill
down into different demographics, such as department, tenure, salary band, and seniority. We’re able to look
at the data and pull reports instantaneously. We use Insights to identify opportunities for improvement and
deepen our inclusive culture.
How Insights enables CapEd to maximize the value of employee feedback
Andrea Straub
AVP of People Strategy at CapEd Credit Union
“The Energage Professional Services team has been very good at answering questions and explaining the platform and the research behind it. They always have answers and will work with you through the process. My favorite feature is the people who assist you with usually utilizing the tool the best way possible.”
Andrea Straub
AVP of People Strategy at CapEd Credit Union
The value Professional Services brings to CapEd
Energage Professional Services is wonderful and the service levels are top notch. We absolutely love our Senior Customer Success Manager. Our consultant is exceptional and she has provided critical insights. It’s helpful to have a highly knowledgeable external consult who is neutral and can provide feedback and actionable insights to our Board and Executive Team.
The biggest benefits of winning Top Workplaces employer recognition
We are proud to be a Top Workplace and show off our award badges. As a not-for-profit company, we care deeply about our members and employees. The Top Workplaces badges help us share our culture and successes with our stakeholders.
