Employee Feedback and Employer Recognition Drive Alignment and Culture at CapEd Credit Union
Objective
Increase employer brand recognition as an employer of choice, gain actionable insights from employee feedback to drive innovative people solutions that create a valuable employee experience and workplace where all can thrive
Solutions
Workplace Survey, Insights, Employer Branding, Consulting
Results
Empowered employees and leaders, collaborative actions, improved engagement, and an improved, inclusive culture
A people-oriented credit union, CapEd provides personal and business financial services of superior quality and convenience. The organization is passionate about community enrichment, financial well-being, and quality education. CapEd utilizes the Energage Platform and Top Workplaces program to inform and develop its people strategy to carry out our mission and obtain business objectives.
Andrea Straub
AVP of People Strategy at CapEd Credit Union
“We are proud to be a Top Workplace and show off our award badges. As a not-for-profit company, we care deeply about our members and employees. The Top Workplaces badges help us share our culture and successes with our stakeholders.”
Andrea Straub
AVP of People Strategy at CapEd Credit Union
Survey insights efficiently identify opportunities for improvement
The Energage Platform is a well researched, fantastic tool for employee engagement that scientifically measures employee feedback in a focused, driven way. And because the Workplace Survey is used for Top Workplaces, it makes it easy to participate in the employer recognition awards.
We’re so impressed with the robust data from the Workplace Survey and how Insights enables us to drill down into different demographics, such as department, tenure, salary band, and seniority. We’re able to look at the data and pull reports instantaneously. We use Insights to identify opportunities for improvement and deepen our inclusive culture.
Energage Platform streamlines communication across seniority levels
“The Energage Consulting team has been very good at answering questions and explaining the platform and the research behind it. They always have answers and will work with you through the process. My favorite feature is the people who assist you with usually utilizing the tool the best way possible.”
Andrea Straub
AVP of People Strategy at CapEd Credit Union
Consulting offers neutral, actionable feedback to CapEd leaders
The Energage Consulting team has been very good at answering questions and explaining the platform and the research behind it. They always have answers and will work with you through the process. My favorite feature is the people who assist you with usually utilizing the tool the best way possible.
Energage Consultants are wonderful and the service levels are top notch. We absolutely love our Senior Customer Success Manager and our Consultant provides exceptional, critical insights. It’s helpful to have a highly knowledgeable external consult who is neutral and can provide feedback and actionable insights to our Board and Executive Team.
