Cultivating Alignment and Growth: ACE Harnesses Employee Survey Insights for Data-Driven Decision Making
Objectives
Use data to identify improvement opportunities, drive decision making, facilitate communication, and strengthen employer brand
Solutions
Energage Workplace Survey, Employer Branding, Insights, Pulse
Results
A more effective employee performance review process, better recruitment, organizational growth, and alignment
The American College of Education (ACE) is an accredited online college specializing in high-quality, affordable programs in education, business, leadership, healthcare, and nursing. The multi-year Top Workplaces winner uses the Energage Platform to identify improvement opportunities, monitor progress, and lead organization-wide data-driven conversations.
“Energage takes us and our employee engagement to the next level. I love drilling into the data and being able to see year-over-year growth. It also helped us uncover problems in our employee experience that we otherwise wouldn’t have been aware of.”
Natalie Pelham
Vice President of HR at American College of Education
“Energage takes us and our employee engagement to the next level. I love drilling into the data and being able to see year-over-year growth. It also helped us uncover problems in our employee experience that we otherwise wouldn’t have been aware of.”
Natalie Pelham
Vice President of HR at American College of Education
What ACE values most about the Energage Platform
We’re so impressed with the robust data from the Workplace Survey and how Insights enables us to drill down into different demographics, such as department, tenure, salary band, and seniority. We’re able to look at the data and pull reports instantaneously. We use Insights and Pulse to identify opportunities for improvement, create employee focus groups, and keep an eye on progress.
How the Energage Platform has improved employee engagement at ACE
The Platform has taken our workplace communications and employee engagement to the next level. Its tools help us have data-driven conversations with everyone, from front-line employees to Board members. Unlike other survey providers, the Energage Platform helps us drill into the data and filter it in many helpful and unique ways. Over the past year, Energage data showed growth across our organization, which is very rewarding.
What employees are saying:
“Words cannot express how wonderful it is that ACE embraced feedback from everyone and worked hard to create a more streamlined, user friendly system! Thank you so much for once again listening to us and being a leadership team that truly wants to create an environment where we all love to work! You rock!”
Sally
Employee at American College of Education
How Insights solved a specific organizational challenge
The first year we participated in the Workplace Survey, Insights data showed that our employees didn’t find value in their performance management process. That data encouraged ACE to host three different focus group sessions and provided leadership with the right tools to lead those conversations.
Our leaders realized they needed to replace the old employee performance review system. Now, we have a more effective process. Our employees helped us to develop that. We would never have been able to dig into that problem without Insights and the data it provides.
How Employer Branding helps ACE to strengthen its recruitment efforts
Employer Branding is an impressive tool, especially the backend of it. It helps our marketing team pull comments, core values, and other downloadable graphics for branding. You click a few buttons, and there’s a great graphic to spice up your recruiting pages. It’s user friendly, and reduces our number of creative marketing requests, saving us all time. Plus, using feedback straight from employees is much more convincing. It improves our employer brand and recruitment efforts.
How ACE plans to use Insights going forward
We plan to increase survey frequency for part-time ACE employees. We currently survey them every other year, but we plan to increase that to annually and include all adjuncts. We already have an excellent analytics team, but Insights is so robust that we want to use it more often.
“The deliverables, data visualization tools, and executive reports that Insights generates helps us administer important conversations with our executive team. It has been a game changer for getting everyone on board and showing results quickly. We plan to keep using those tools as often as possible.”
Natalie Pelham
Vice President of HR at American College of Education
“The deliverables, data visualization tools, and executive reports that Insights generates helps us administer important conversations with our executive team. It has been a game changer for getting everyone on board and showing results quickly. We plan to keep using those tools as often as possible.”
