Nominate Your Workplace

Frequently Asked Questions

Answers to the most commonly asked questions about Top Workplaces

Top Workplaces Participation

How can we determine which Top Workplaces awards we qualify for and are eligible to win?

Requirements vary from award to award. Generally, your organization must have at least 35 employees to qualify for Top Workplaces awards. Some awards have higher minimum employee counts and/or require an organization to be in a particular industry.  

For more information about specific awards, visit these pages:  

You can also connect with a Top Workplaces expert who can help you determine which awards to pursue. Start by nominating your company here.  

Do we have to survey every time we participate in a Top Workplaces award? 

No! A single employee survey qualifies your organization to participate in all eligible awards. Survey just once, and your results can be applied to any award in the next 12 months. 

Which employees can we include in the survey? 

Gathering employee feedback from all levels of the organization is key to building a strong, people-first workplace culture. Employee inclusion in the survey is at the organization’s discretion. However, Top Workplaces encourages organizations to include as many voices as possible.  

While surveying all full-time employees is required (a random sampling option is available for large organizations), the following categories of employees are encouraged to participate in the survey but are not required:  

  • Part-time employees  
  • Seasonal employees  
  • Consultant/freelance/per diem employees  
  • Employees outside the U.S.  
  • 1099 individuals placed at a client by a staffing agency  
  • Unionized employees  
  • Employees on extended leave (i.e. maternity and paternity leave, or other FMLA-related reasons)  

*The above excludes real estate and insurance organizations, which must survey all employees.  

​​​​​​Additional considerations:  

  • Volunteers should not be included because they are not paid employees.  
  • Those under 13 should not be invited to take the survey.  
  • New employees should be included if they started before the survey launched. There is no minimum time requirement an employee needs before being offered the survey.  
  • Shareholders/partners should be included if they work at the organization.  

Eligibility for organizations with remote employees:  

For organizations that have one or more physical locations but a concentration of employees within an area outside of the award region:  

Remote employees may be counted towards an office location.  

In cases where an organization would not meet the minimum employee count requirement, this may help them reach the minimum employee count.  

Example: Sample Co. has a location in Austin with 40 employees. They also have 10 remote employees in San Antonio, where no office is located. The 10 remote employees in San Antonio can count towards the employee count for the Austin award and are now eligible for the Austin award because they meet the minimum of 50 employees.  

If an organization has an eligible employee count that meets the minimum employee count designated by that award region, they can participate in that award.  

How are Top Workplaces determined? 

Top Workplaces awards are based entirely on employee feedback. Unlike many other awards, there are no essays to submit or judging panels involved.

Organizations earn a Top Workplaces award by meeting or exceeding established benchmarks, developed from over 20 years of research into what makes a great workplace.

For fair comparison, organizations are grouped by size, with categories that may vary by award.

You can see examples of how organizations are grouped on the Top Workplaces award pages here.  

Can international employees be considered in our Top Workplaces participation? 

International employees may be included in the survey, but only U.S.-based employees count toward the minimum employee count for Top Workplaces awards. 

Award-Specific Questions 

What are the requirements for Top Workplaces national awards? 

National Top Workplaces awards have specific eligibility requirements, which may vary by award. Below are some common examples:

USA TODAY Top Workplaces: Organizations must have at least 150 employees. The award is open to all industries except real estate, local hotels, and K–12 educational institutions.

Industry and Culture Excellence Awards: Organizations must have at least 35 employees. Organizations from all industries except real estate, local hotels, and K-12 educational institutions may participate. Industry and Culture Excellence awards are determined within days of completing the employee survey, which means you can start celebrating and promoting the recognition right away, rather than waiting for the list to publish.

To qualify for any Top Workplaces award, organizations must achieve a minimum survey response rate of 35%.

What are the requirements for the Top Workplaces for Remote Work award? 

In addition to the national Top Workplaces award requirements, at least 50% of surveyed employees work primarily or entirely remotely.  This award is open to all industries.

What are the requirements for the Top Workplaces for DE&I Practices award? 

Employers must have 150+ employees. Organizations participating in the DE&I Practices awards must complete a supplemental questionnaire that evaluates the practices and processes organizations have in place to promote Diversity, Equity, and Inclusion. This award is open to all industries.

What are the requirements for the Top Workplaces for Nursing award? 

The Top Workplaces for Nursing award participation criteria differ from other national awards.

Employers must have at least 35 employees, with 35% of the workforce being nurses, or at least 50 nurses. All levels of nursing are eligible, including CNA’s, RN’s, APRN’s, NP’s, and LPN’s.  

Organizations participating in the Top Workplaces for Nursing award must complete five additional survey statements. These measure key aspects of the nurse employee experience.

What are the requirements for the Top Workplaces for Engineering award? 

The Top Workplaces for Engineering award participation criteria differ from other national awards. Employers must have at least 35 engineers, or 10% of the workforce must be engineers. Open to all industries, provided the engineer requirements are met.

The Top Workplaces Survey

What does the Top Workplaces Survey ask employees?

Top Workplaces are determined by the results of the Workplace Survey. It consists of 26 statements covering the areas of the employee experience most related to employee engagement. The survey can be completed by employees in less than 10 minutes.  

Here is a guide to the Workplace Survey statements. 

Can I remove statements from the Top Workplaces Survey? 

The core statements in the Top Workplaces survey cannot be removed. These standard questions ensure a consistent, level playing field across all participating organizations.

If you’d like to gather additional feedback, you can add custom survey statements by upgrading to the Energage Platform.

Can we use our Top Workplaces Survey results to qualify for multiple awards? 

Yes! Once your survey is complete, the results are automatically applied to any award your organization would like to pursue within the next 12 months. 

 And even better – if you participate in the Industry and Culture Excellence Top Workplaces awards, you’ll receive your award outcome only days after your employee survey closes.

What language options are available for the survey? 

The Workplace Survey is available in these languages: Arabic, Burmese, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, French–Canadian, German, Haitian Creole, Hindi, Italian, Japanese, Korean, Nepali, Norwegian, Polish, Portuguese, Russian, Spanish, Spanish – Castilian, Swedish, Thai, Turkish, Vietnamese. Additional languages can be added for a fee.

Is a minimum survey response rate required to be eligible for a Top Workplaces award? 

A 35% response rate is the minimum to be considered for Top Workplaces awards.

For organizations with fewer than 85 employees, 30 survey responses are required. This ensures a representative sample of an organization’s culture is captured.

How are employee email addresses used? 

We have surveyed tens of millions of employees via email. We never have nor will we ever release an email address to another party or use a survey-taker’s email address for any purpose other than inviting the individual to take the survey. 

Are survey responses confidential? 

Yes, Top Workplaces takes confidentiality extremely seriously. Your company’s survey results are not shared with any third party.  

Your organization’s award status is only shared publicly if you are named a Top Workplaces winner. If your organization does not win, your results are not published or shared with our media partners, so there is no risk to your reputation for participating.

We also take the confidentiality of employee responses seriously. This is critical for gathering candid employee feedback to accurately assess an organization’s culture. 

How are surveys distributed? 

Most organizations distribute the online survey via email or SMS text message. However, we can work with you to determine the best distribution option.