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- WOW! Internet, Cable & Phone
WOW! Internet, Cable & Phone
We started out in 1996 delivering cable TV service in Illinois, Michigan, Ohio and Indiana, and have since added the services that our customers need. Today we offer digital cable, HDTV, DVRs, high-speed Internet, and local and long-distance phone service. In 2012, WOW! acquired Knology, Inc. and began serving customers in Tennessee, Alabama, Georgia, South Carolina, Florida, and Kansas. We continue to listen to our customers and have plans to offer more exciting services in the future.
Purpose
We strive to create customer expereinces that simplify and enrich lives and our employees sincerely care about them, each other and 'how we do it'
Vision
We strive to create customer experiences that simplify and enrich lives. Customers choose and advocate for WOW! because they can purchase, use and adjust their services easily and simply -- how they want, when they want, where they want. We recognize different customers have different needs. So we seek innovative ways to serve them and consequently are considered to be the premier Internet and Business Services provider in our markets. Our employees sincerely care about our customers and each other.
Mission
To Deliver an Employee and Customer Experience that lives up to our name!
Additional Culture Details
Four focus areas of Culture Vision at WOW!: Engagement/Purpose: We each commit to achieving the WOW! vision by owning our ability to impact the company’s success through individual and collective contributions. We take great pride in making a difference through purposeful interactions with each other, our customers, and the community. Family: We are a family. We care about, trust and have fun with each other. We celebrate together during good times and encourage each other through difficult times. Our shared core values cultivate a genuine sense of belonging and we are proud to be members of the WOW! family. Two-way Communication: We create an environment that fosters consistent, meaningful, and collaborative communication. We feel connected and empowered to share our ideas, and contribute to our overall success. Recognition and Celebration: We actively and intentionally recognize the specific contributions of individuals and celebrate the success of our teams, both small and large. We do this frequently, in a heartfelt way, at all levels of our WOW! family
Values
- Servanthood
- Embrace the attitude and honor of serving others rather than being served