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- VIPdesk Connect., Inc
VIPdesk Connect., Inc
VIPdesk Connect provides outsourced customer service for iconic brands in the US. Services include all channels for customer experience including phone, email, chat, and SMS. VIPdesk operates with a remote team located in over 40+ states. The VIPdesk employees (Brand Ambassadors) are dedicated to each brand providing services 24 x7 x 365. As a B Corporation, VIPdesk is proud to have a culture that takes care of people first- so that they in turn can provide the elevated service our clients customers deserve. The history of VIPdesk has always been about continuing to elevate the customer experience. We have done this by being passionate collaborators with the world’s iconic brands and to those aspiring to become one. VIPdesk is all about being more human. We believe that by elevating the experience of our team members, they will deliver an amazing customer experience helping build long-term loyalty for your brand.
Purpose
We are committed to elevating the human experience - To be more human
Vision
To transform the customer experience through a highly skilled remote team.
Mission
Our mission is to transform the customer experience for brands that truly care about the customer experience
Additional Culture Details
We’ve worked purposefully to create a culture built on the simple idea of being more human. The idea of being a better listener to our team members, of being more responsive to your brand customers and of being more empathetic to all our stakeholders.
B Corp Path
We have worked diligently to become a B Corp. Certified B Corporations are purpose-driven organizations that use business as a force for good. The B Corp community uses profits and growth as a means to a greater end: positive impact for their employees, communities, and the environment. While our certification is pending, we hope to soon join the likes of companies such as Beautycounter, Patagonia, Casper, Warby Parker, Ben & Jerry’s, and more.
B Corp Path
We have worked diligently to become a B Corp. Certified B Corporations are purpose-driven organizations that use business as a force for good. The B Corp community uses profits and growth as a means to a greater end: positive impact for their employees, communities, and the environment. While our certification is pending, we hope to soon join the likes of companies such as Beautycounter, Patagonia, Casper, Warby Parker, Ben & Jerry’s, and more.
Values
- Transparent
- Authentic, Open, and Honest Communication. We share knowledge and information, both internally and with our clients. We do it in a way that allows us to be the most successful partner and employer. We are an open book and above all else human.
Recent Awards
Company Snapshots
