- Top Workplaces
- Village Green
Village Green
Founded in 1919, Village Green is an award-winning Detroit-based property management company serving more than 90 cities throughout the United States. With nine offices nationwide, located in Washington D.C., Connecticut, Detroit, Chicago, Cincinnati, Dallas, Minneapolis, St. Louis and Scottsdale, Village Green's hospitality-based business model delivers exceptional living through passionate service. The company currently operates approximately 40,000 units. Village Green is led by a team of industry-recognized, award-winning professionals, who take great pride in delivering authentic experiences through valued relationships, tailored amenities and uncompromised five-star hospitality quality level service.
Purpose
To inspire our associates to find their purpose and passion in serving others: our residents, our owners and each other.
Vision
To be a service company dedicated to each other in delivering authentic experiences.
Mission
To deliver authentic experiences in the moment that lead to stories people want to share.
Additional Culture Details
Village Green has developed standards of behavior that we encourage all associates to live by. These standards have led to employee satisfaction and engagement.
1. Village Green's mission must be known by all associates and enthusiastically delivered by all. Ask yourself, "How will I be remembered today?"
2. As professionals, we lead by example, serving all with dignity, kindness, and respect.
3. Every interaction requires a smile, warm greeting, and our undivided attention.
4. We support each other by sharing clear priorities, collaborating, and providing real-time candid feedback.
5. Village Green is committed to ongoing career training and development. All associates are provided with the tools to succeed and are responsible for their individual career plan.
6. We celebrate "bright ideas" and associates are encouraged to voice their ideas towards best practices through "ignite".
7. It is the responsibility of each associate to create an environment of teamwork and lateral service so the needs of all are met.
8. We fulfill authentic experiences through empowered associates who continuously strive to improve our service and seek proactive, innovative ways to delight.
9. When a problem arises, instantly own it, listen, empathize, resolve, record, and recap as a team.
10. Written and verbal communications are accurate, clear, and grammatically correct.
11. Each associate preserves and protects our assets, ensuring all interior and exterior areas are sparkling clean, litter-free, and wow-ready.
12. Be an ambassador of our brand by embracing our appearance standard and taking pride and care of your personal appearance. Always speak positively about the company in and outside the workplace.
13. Safety is the responsibility of everyone. Promoting a safe, secure, and accident-free environment is our top priority.
14. Work hard, be dedicated, but have fun -- we don't take ourselves too seriously.
1. Village Green's mission must be known by all associates and enthusiastically delivered by all. Ask yourself, "How will I be remembered today?"
2. As professionals, we lead by example, serving all with dignity, kindness, and respect.
3. Every interaction requires a smile, warm greeting, and our undivided attention.
4. We support each other by sharing clear priorities, collaborating, and providing real-time candid feedback.
5. Village Green is committed to ongoing career training and development. All associates are provided with the tools to succeed and are responsible for their individual career plan.
6. We celebrate "bright ideas" and associates are encouraged to voice their ideas towards best practices through "ignite".
7. It is the responsibility of each associate to create an environment of teamwork and lateral service so the needs of all are met.
8. We fulfill authentic experiences through empowered associates who continuously strive to improve our service and seek proactive, innovative ways to delight.
9. When a problem arises, instantly own it, listen, empathize, resolve, record, and recap as a team.
10. Written and verbal communications are accurate, clear, and grammatically correct.
11. Each associate preserves and protects our assets, ensuring all interior and exterior areas are sparkling clean, litter-free, and wow-ready.
12. Be an ambassador of our brand by embracing our appearance standard and taking pride and care of your personal appearance. Always speak positively about the company in and outside the workplace.
13. Safety is the responsibility of everyone. Promoting a safe, secure, and accident-free environment is our top priority.
14. Work hard, be dedicated, but have fun -- we don't take ourselves too seriously.
Values
- Core Value
- Be respectful by maintaining the highest standards of professionalism, integrity, understanding, and perspective for yourself and others.
Recent Awards
Company Snapshots
