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Velocitii

We partner with brands and organizations to create opportunities, find new customers, generate revenue and build powerful connections at every touchpoint.

Velocitii delivers the complete suite of business services. We excel in designing solutions that deliver client business goals, strategy and financial objectives. We thrive on delivering complex customer interactions. ​

Our culture empowers our agents, resulting in reduced attrition and consistent attainment of performance goals.​
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Purpose

The concept of community is at the heart of everything we do at Velocitii.  The mission to build a thriving workplace is grounded in our belief that we are part of something bigger than ourselves.  When our clients win, our team wins, and our community wins.... Read more

Vision

To excel in service to our clients by being an employer of choice with engaged, driven and satisfied employees.... Read more

Mission

Velocitii’s mission is to create jobs and build careers in the western New York region while providing an exceptional experience for our clients and their customers... Read more

Additional Culture Details

At its core, our culture is centered around valuing and rewarding our employees for their hard work and dedication. We believe that by creating a supportive, inclusive, and accepting atmosphere, our team can produce their best work for our clients. To this end, we have implemented a variety of programs and initiatives to recognize and reward our employees.

These programs include our Work Anniversary program and Core Value Awards! We have also implemented a Pay for Performance structure to promote growth and development in the workplace, as well as a leadership development class to help our team members become great leaders.

A healthy work-life balance is achieved by offering the flexibility of work-from-home options and encouraging the use of Yammer to keep everyone connected, whether they are working in the office or remotely! We host monthly town hall meetings as well to keep everyone up-to-date on the latest company news and activities, as well as to give everyone a platform to provide their thoughts and suggestions.

Additionally, we believe in giving back to the community that supports us and are committed to making a positive impact and fostering a culture of service. We offer paid VTO (Volunteer Time Off) to encourage employees to get involved in their community. As part of our commitment to the community, we also organize fundraisers and donate to worthy causes in the area!
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Values

Drive
Doing more than just what is expected. Pushing oneself to perform beyond expectations.

Headquarters

Medina, NY

Employees

155 US Employees

Industry

Call Centers

We're Hiring!

Recent Awards

Company Snapshots

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