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Velocitii LLC, headquartered at the Olde Pickle Factory in upstate NY, is an engagement company that delivers the full suite of on-shore Business Process Outsourcing Services. Velocitii was founded in 2014 by Roger Hungerford, a Medina native with the sole mission of job creation in the U.S. with a special focus on Western New York.

Velocitii signifies positive, forward motion; for our clients, our team, and our community, and is grounded in our belief that we are part of something bigger than ourselves.

Our executive management team, with over a century of BPO experience combined, joined Velocitii with the sole purpose of carrying out this mission.

With our flexible business model, we offer competitive onshore pricing for Business Process Services.
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The concept of community is at the heart of everything we do at Velocitii.  The mission to build a thriving workplace is grounded in our belief that we are part of something bigger than ourselves.  When our clients win, our team wins, and our community wins.... Read more


To excel in service to our clients by being an employer of choice with engaged, driven and satisfied employees.... Read more


Velocitii’s mission is to create jobs and build careers in the western New York region while providing an exceptional experience for our clients and their customers... Read more

Additional Culture Details

At its core, our culture is centered around valuing and rewarding our employees for their hard work and dedication. We believe that by creating a supportive, inclusive, and accepting atmosphere, our team can produce their best work for our clients. To this end, we have implemented a variety of programs and initiatives to recognize and reward our employees.

These programs include our Work Anniversary program and Core Value Awards! We have also implemented a Pay for Performance structure to promote growth and development in the workplace, as well as a leadership development class to help our team members become great leaders.

A healthy work-life balance is achieved by offering the flexibility of work-from-home options and encouraging the use of Yammer to keep everyone connected, whether they are working in the office or remotely! We host monthly town hall meetings as well to keep everyone up-to-date on the latest company news and activities, as well as to give everyone a platform to provide their thoughts and suggestions.

Additionally, we believe in giving back to the community that supports us and are committed to making a positive impact and fostering a culture of service. We offer paid VTO (Volunteer Time Off) to encourage employees to get involved in their community. As part of our commitment to the community, we also organize fundraisers and donate to worthy causes in the area!
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Doing more than just what is expected. Pushing oneself to perform beyond expectations.


Medina, NY


102 US Employees


Call Centers

Recent Awards

Company Snapshots

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