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- United Property Associates
United Property Associates
UPA is a family-owned and operated organization serving Virginia and North Carolina. UPA is predominantly women-owned and led. Debra G. Young, the second-generation owner, is UPA's President & CEO.
As UPA evolved and grew organically, staff members focused on employing and training personnel dedicated to strong and consistent property management, rather than real estate sales. The company’s goal is not only to maintain client properties with the necessary expenditure of funds but, in time, improve them. UPA maintains a high-quality staff of Association and Site Managers, well trained and experienced in the complete operation of apartment communities, homeowner and condominium associations, and single-family home rentals.
Our brand promise is "UPA is a professional group of people who act with integrity, are organized and reliable". Owners and employees uphold this promise and take a personal approach with clients to ensure the best possible service. UPA manages your property as if it was our own!
UPA is committed to:
- Providing our clients with superior service.
- Delivering these services efficiently.
- Treating our clients as we expect to be treated by putting our clients first every day and meaning it.
- Providing an inclusive work environment where every person is given the support and opportunity to be successful.
- Expecting, and accepting, from ourselves nothing short of the best.
Our goal is to maintain and improve the value of our client’s properties.
Additional Culture Details
Debra G. Young is the second-generation owner of UPA. She initially worked at UPA as a teenager, filing papers, and leasing apartments. She joined the company in 2009 as a Regional Property Manager, was promoted to Operations Manager, then to Vice President, President and most recently President and CEO.
She came into the business at a time when UPA was at a turning point. There was a need for new employee programs and technology to manage the growth. Debra’s career, prior to UPA, was in various leadership roles at financial services corporations. She gained valuable experience and knowledge on how to create a strong culture and further developed her management skills.
She takes pride in the properties and the changes that have been made to benefit residents. She believes in enhancing the experience the association board members have with UPA.
Debra believes that everyone should have a nice place to live and a job that provides stability and opportunity. Nothing makes her happier than developing a new role for someone and watching them succeed. She is also motivated to continue to infuse the company with new programs, strengthening the company’s culture, and enhancing relationships with the employees. Debra is especially inspired by the employees who have made a long-term commitment to the company because they know they have joined one with strong values and proven stability.
- Being respectful of others and treating people the way you would want to be treated.
What employees are saying
As a team, we support, empower and lifted each other up. The owners have a positive interactive presence and on a regular and consistent basis. I find the company to be employee centered. They listen and seek ideas/feedback from all levels, then implement those which benefit the company and team. I appreciate that they care about the environment we work in and offer a clean and professional workspace I am proud to work in. The onboarding and continued training are superior to any company I have ever worked for.
I love being able to organize and make other employee's jobs easier and I am given the opportunity to come in to work and do my job. I also love the fact that I am able to be applauded when I do a job right and when I go above and beyond on my tasks, I am told that I am appreciated something I have not had before in previous employment.
I enjoy the people I work with. Everyone is helpful and professional. Always willing to teach new things to me and train me in every aspect.
I do not feel that this is a deadend job since there are opportunities to earn credentials and manage different caliber properties, as well as promote to team leader or quality assurance if qualified, I feel supported in my work and if I have a problem there are many people who are willing to help me find the solution, I can trust upper management and genuinely feel that they have my best intentions as an employee, the work life balance helps to alleviate the burnout that comes with this industry, and the opportunity to work from home for a few days out of the week is truly a gift.
It is a great place to work. Everyone is very friendly and easy to work with. I know I will have days off and I will get to go home in the evenings.
The company truly cares about their employees and provides excellent service to their customers. The Owners are willing to listen to any ideas or concerns that come forward and take action as needed.
I feel that I can make a difference, create opportunity, make decisions, and see the impact
I am able to be apart of creating change for the organization. I enjoy helping develop and encourage employees to give their best.
Of the culture and vibe is in alignment with my personal standards. I feel like my work is valued and I feel appreciated and compensated accordingly.
UPA never fails to show appreciation to their employees. Whether it's something simple like a thank you card to bonuses. To feel so appreciated in such a large company is AWESOME! The upper management is very approachable and caring to their employees.