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United Property Associates

Serving VA & NC since 1978 - UPA's brand promise: UPA is a professional group of people who act with integrity, are organized and reliable.... Read more

Purpose

United Property Associates, Inc. (UPA) was founded in 1978 in response to the need for quality property management in Hampton Roads for apartment communities, homeowner and condominium associations, and single family homes.

UPA is a family-owned and operated organization serving Virginia and North Carolina. UPA is predominantly women-owned and led. Debra G. Young, the second-generation owner, is UPA's President & CEO.

As UPA evolved and grew organically, staff members focused on employing and training personnel dedicated to strong and consistent property management, rather than real estate sales. The company’s goal is not only to maintain client properties with the necessary expenditure of funds but, in time, improve them. UPA maintains a high-quality staff of Association and Site Managers, well trained and experienced in the complete operation of apartment communities, homeowner and condominium associations, and single-family home rentals.

Our brand promise is "UPA is a professional group of people who act with integrity, are organized and reliable". Owners and employees uphold this promise and take a personal approach with clients to ensure the best possible service. UPA manages your property as if it was our own!
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Vision

Growth Through Excellence: Growing at a responsible rate while continuing to provide excellent service to all clients.... Read more

Mission

United Property Associates, as a company, a team, and as individuals will continually strive to meet all responsibilities and beyond.
UPA is committed to:
- Providing our clients with superior service.
- Delivering these services efficiently.
- Treating our clients as we expect to be treated by putting our clients first every day and meaning it.
- Providing an inclusive work environment where every person is given the support and opportunity to be successful.
- Expecting, and accepting, from ourselves nothing short of the best.
Our goal is to maintain and improve the value of our client’s properties.
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Additional Culture Details

Meet the President and CEO:

Debra G. Young is the second-generation owner of UPA. She initially worked at UPA as a teenager, filing papers, and leasing apartments. She joined the company in 2009 as a Regional Property Manager, was promoted to Operations Manager, then to Vice President, President and most recently President and CEO.

She came into the business at a time when UPA was at a turning point. There was a need for new employee programs and technology to manage the growth. Debra’s career, prior to UPA, was in various leadership roles at financial services corporations. She gained valuable experience and knowledge on how to create a strong culture and further developed her management skills.

She takes pride in the properties and the changes that have been made to benefit residents. She believes in enhancing the experience the association board members have with UPA.

Debra believes that everyone should have a nice place to live and a job that provides stability and opportunity. Nothing makes her happier than developing a new role for someone and watching them succeed. She is also motivated to continue to infuse the company with new programs, strengthening the company’s culture, and enhancing relationships with the employees. Debra is especially inspired by the employees who have made a long-term commitment to the company because they know they have joined one with strong values and proven stability.
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Values

Respect
Being respectful of others and treating people the way you would want to be treated.

Headquarters

Virginia Beach, VA

Employees

200 US Employees

Industry

Property Management

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What employees are saying

I am able to work with a professional and organized group of people who work together to achieve positive results within the organization and the community. I feel as though my voice is heard and ideas and suggestions are welcomed. Our CEO is down to earth and an excellent leader. I am happy with my position and job functions.

As a team, we support, empower and lifted each other up. The owners have a positive interactive presence and on a regular and consistent basis. I find the company to be employee centered. They listen and seek ideas/feedback from all levels, then implement those which benefit the company and team. I appreciate that they care about the environment we work in and offer a clean and professional workspace I am proud to work in. The onboarding and continued training are superior to any company I have ever worked for.

I love being able to organize and make other employee's jobs easier and I am given the opportunity to come in to work and do my job. I also love the fact that I am able to be applauded when I do a job right and when I go above and beyond on my tasks, I am told that I am appreciated something I have not had before in previous employment.

I enjoy the people I work with. Everyone is helpful and professional. Always willing to teach new things to me and train me in every aspect.

People I work with are friendly, hardworking and I love what I do.

I do not feel that this is a deadend job since there are opportunities to earn credentials and manage different caliber properties, as well as promote to team leader or quality assurance if qualified, I feel supported in my work and if I have a problem there are many people who are willing to help me find the solution, I can trust upper management and genuinely feel that they have my best intentions as an employee, the work life balance helps to alleviate the burnout that comes with this industry, and the opportunity to work from home for a few days out of the week is truly a gift.

I love my job, because the work I do here matters. I love the team I work with here too.

It is a great place to work. Everyone is very friendly and easy to work with. I know I will have days off and I will get to go home in the evenings.

I love my job because management not only cares about you as an employee but as a person, they understand Family comes First.

The company truly cares about their employees and provides excellent service to their customers. The Owners are willing to listen to any ideas or concerns that come forward and take action as needed.

The hours of operation works great. I am able to take needed time off. Growth opportunities. All employees are respectful of each other. We all learn from each other. Everyone is very friendly and share experiences and advice to each other.

I feel that I can make a difference, create opportunity, make decisions, and see the impact

I love to help people and solve problems and my position allows me to do both.

I am able to be apart of creating change for the organization. I enjoy helping develop and encourage employees to give their best.

I am given the opportunity to make a difference. The leadership of the organization is open to new ideas and is not afraid of change.

I look forward to working each day. I enjoy helping achieve goals for the organization and helping employees reach their goals.

Of the culture and vibe is in alignment with my personal standards. I feel like my work is valued and I feel appreciated and compensated accordingly.

I feel valued and connected with the company. Plus there are opportunities to grow.

UPA never fails to show appreciation to their employees. Whether it's something simple like a thank you card to bonuses. To feel so appreciated in such a large company is AWESOME! The upper management is very approachable and caring to their employees.

I learn so much and they take great care of us employees. This job Changed my lifestyle. This is my career something more than a job. I love it here the owners are great. Managers are great. Corp all around is awesome.

Company Snapshots

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UPA Owners and Business Leaders
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