- Top Workplaces
- Ultimate Software
Ultimate Software
Ultimate is a leading provider of cloud-based human capital management (HCM) solutions, with more than 35 million people records in the cloud. Ultimate’s award-winning UltiPro delivers HR, payroll, talent, and time and labor management solutions that connect people with the information they need to work more effectively. Founded in 1990, Ultimate is headquartered in Weston, Florida, and employs more than 4,000 professionals. In 2017, Fortune ranked Ultimate #7 on its prestigious 100 Best Companies to Work For list; #1 on its 10 Best Large Workplaces in Technology; and #2 on its 100 Best Workplaces for Women. Also in 2017, Ultimate ranked #7 on Forbes’ 100 Most Innovative Growth Companies and #2 on People’s 50 Companies That Care; the National Customer Service Association named Ultimate the top Service Organization of the Year in the Large-Business category and Gartner positioned Ultimate a “Leader” in its Magic Quadrant for Cloud HCM Suites for Midmarket and Large Enterprises. Ultimate has more than 4,000 customers with employees in 160 countries, including Bloomin’ Brands, Culligan International, Major League Baseball, SUBWAY, Texas Roadhouse, and Yamaha Corporation of America.
Purpose
Ultimate Software is a leading provider of cloud-based human capital management (HCM) solutions, with more than 35 million people records in the cloud.
Vision
Ultimate's award-winning UltiPro delivers HR, payroll, talent, and time and labor management solutions that connect people with the information they need to work more effectively.
Mission
Our Mission: People First. We believe your people are your company and we built our company on the profound belief that people are the most important ingredient of any business.
Additional Culture Details
For more than 26 years, our “People First” culture has been the cornerstone of our organization, an ethos that we have all come to own. We have a passion for people and we treat our co-workers like family. Founded with 4 employees in 1990 and growing to over 4,000 employees today, the consistency of our culture breeds continuous development, increasing our revenues from $17.6 million in 1997 to $781.3 million in 2016, and expanding our customer-base from a single customer in 1991 to more than 4,000 customers in 160 countries today.
At our company, ”People First” is more than a mantra. It’s our way of life. It’s the founding principle that drives our culture and business model. People First shines in treating one another with the utmost care and respect, as exemplified by our 96% employee retention rate. It’s illustrated in the way we design our technology and in the personalized service we provide our customers, as witnessed by our 97% customer retention rate. And it resonates out into the community, as demonstrated by our 26-year commitment to civic engagement.
Our company welcomes all employees to our headquarters for a two-day orientation that includes presentations and quality time with our CEO, CPO, and other leaders. All new hires receive Restricted Stock Units of stock and enjoy 100% paid medical benefits for themselves and their family (including same-sex couples); a 40% 401(k) employer match, with no cap; and generous maternity, paternity, and adoption leave policies.
We emphasize a work-life balance through our company’s full-time wellness coordinator; on-site meditation sessions; on-site massage, acupuncture, and stretching; yoga and fitness classes; frequent breakfast and lunch service; weekly ice cream truck, kickball teams; and a full-size basketball court in our headquarters.
When discussing our company, our CEO shares a graphic of a pyramid that represents the business, showing employees as the first priority, customers second, and investors third. He believes in a premise both simple and powerful: Take care of your employees, they’ll take care of your customers, and great success will follow.
From our employees:
• “Our CEO said something that inspired me. During my orientation, he looked out over the crowd and said, ‘You’re part of my family now.’ I believe him.”
• “When I went to orientation, the Chief People Officer spoke about all the great benefits. She mentioned the benefits for domestic partners and it was such a clear message to me, as a new employee, that I was in a company that valued all kinds of people and where everybody was treated with equality and fairness.”
• “’People First’ rings true with everything we do for our employees and our customers. It feels so good to be a part of this – knowing that the company you work for aligns with your personal philosophy.”
From our customers:
• “We have an excellent relationship, and it’s because the company treats its customers like partners. Their culture is very much aligned with ours. It’s clear that top leadership values each of their employees and realizes that happy employees work harder and provide the best service.”—Texas Roadhouse
• “Our selection team noticed immediately that this company has been delivering the technology that other providers were promising to do in the future. Their culture felt very similar to our own—innovative and cutting-edge.”—Concord Hospitality
At our company, ”People First” is more than a mantra. It’s our way of life. It’s the founding principle that drives our culture and business model. People First shines in treating one another with the utmost care and respect, as exemplified by our 96% employee retention rate. It’s illustrated in the way we design our technology and in the personalized service we provide our customers, as witnessed by our 97% customer retention rate. And it resonates out into the community, as demonstrated by our 26-year commitment to civic engagement.
Our company welcomes all employees to our headquarters for a two-day orientation that includes presentations and quality time with our CEO, CPO, and other leaders. All new hires receive Restricted Stock Units of stock and enjoy 100% paid medical benefits for themselves and their family (including same-sex couples); a 40% 401(k) employer match, with no cap; and generous maternity, paternity, and adoption leave policies.
We emphasize a work-life balance through our company’s full-time wellness coordinator; on-site meditation sessions; on-site massage, acupuncture, and stretching; yoga and fitness classes; frequent breakfast and lunch service; weekly ice cream truck, kickball teams; and a full-size basketball court in our headquarters.
When discussing our company, our CEO shares a graphic of a pyramid that represents the business, showing employees as the first priority, customers second, and investors third. He believes in a premise both simple and powerful: Take care of your employees, they’ll take care of your customers, and great success will follow.
From our employees:
• “Our CEO said something that inspired me. During my orientation, he looked out over the crowd and said, ‘You’re part of my family now.’ I believe him.”
• “When I went to orientation, the Chief People Officer spoke about all the great benefits. She mentioned the benefits for domestic partners and it was such a clear message to me, as a new employee, that I was in a company that valued all kinds of people and where everybody was treated with equality and fairness.”
• “’People First’ rings true with everything we do for our employees and our customers. It feels so good to be a part of this – knowing that the company you work for aligns with your personal philosophy.”
From our customers:
• “We have an excellent relationship, and it’s because the company treats its customers like partners. Their culture is very much aligned with ours. It’s clear that top leadership values each of their employees and realizes that happy employees work harder and provide the best service.”—Texas Roadhouse
• “Our selection team noticed immediately that this company has been delivering the technology that other providers were promising to do in the future. Their culture felt very similar to our own—innovative and cutting-edge.”—Concord Hospitality
Values
- Unlimited PTO, 2 Paid Days for Charity
- Ultimate now has unlimited PTO and, at an estimated annual value of $4.4 million, every person at Ultimate has 2 fully paid days to contribute each year to a charity of their choice. Often, our UltiPeeps help a charity as a group, but they have the flexibility to participate as an individual. Many charities Ultimate supports were selected by employees. One employee lost her father to a drunk driver in 2009, and she has since spearheaded Ultimate’s participation in MADD. In 2017, for the 7th year, Ultimate was the top fund-raising team in the nation. In addition, our team meetings routinely include a charity-oriented project, such as buying and building bicycles, assembling backpacks with school supplies, or collecting shoes for needy children.
Recent Awards
Company Snapshots
