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- TMNA Services, LLC
TMNA Services, LLC Overview
TMNA Services (TMNAS) is a shared services company delivering efficiencies and cost savings by creating innovative solutions that meet our customers’ needs. We are proud to work with some of the most prestigious insurance companies in the U.S. as a member of the Tokio Marine Group. We are headquartered outside of Philadelphia, PA with an additional 8 offices across the country. Our talented team provides actuarial, finance and accounting, information technology, internal audit, human resource, legal, and communications services. Customer service is our focus and teamwork is our strategy. Every day brings a new challenge, and we believe challenges are fun. We have a positive and proactive approach, and are committed to enjoying what we do.
Purpose
TMNA Services (TMNAS) is a shared services company delivering efficiencies and cost savings by creating innovative solutions that meet our customers’ needs. We are proud to work with some of the most prestigious insurance companies in the U.S. as a member of the Tokio Marine Group. We are headquartered outside of Philadelphia, PA with an additional 8 offices across the country. Our talented team provides actuarial, finance and accounting, information technology, internal audit, human resource, legal, and communications services. Customer service is our focus and teamwork is our strategy. Every day brings a new challenge, and we believe challenges are fun. We have a positive and proactive approach, and are committed to enjoying what we do.
Vision
At TMNA Services, LLC., we strive to add value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals.
Mission
The mission of TMNAS is to provide superior professional services which support the business and governance needs of our valued customers.
Additional Culture Details
Our values at TMNAS guide and direct our actions and our culture:
Customer-Centric Partnership
Integrity
Respect
Engagement
Innovation
Enthusiasm
At TMNAS, customer service is our focus -- the key to our success is the voice of our customers. We are passionate about the services we provide, and work to support our business units with the resources they need to accomplish their objectives. We continuously work to improve the quality of services we provide. Succinctly, our mission at TMNAS is to strive to provide superior professional services which support the business and governance needs of our valued customers. Our vision serves as the framework that guides every aspect of our business. We strive to add value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals. Corporate social responsibility plays an important role in our goal to be a “Good Company.” The “Good Company” philosophy originates from our parent company, Tokio Marine Holdings, and is built on three components: look beyond profit, empower our people, and deliver on commitments. • Look Beyond Profit: We act with integrity for the benefit of our customers, business partners, and society. • Empower Our People: We inspire engagement and passion in all of our employees. Motivated and proactive people and a dynamic organization are the drivers of Good Company. • Deliver On Commitments: We achieve high quality results by enhancing stakeholder trust.
Customer-Centric Partnership
Integrity
Respect
Engagement
Innovation
Enthusiasm
At TMNAS, customer service is our focus -- the key to our success is the voice of our customers. We are passionate about the services we provide, and work to support our business units with the resources they need to accomplish their objectives. We continuously work to improve the quality of services we provide. Succinctly, our mission at TMNAS is to strive to provide superior professional services which support the business and governance needs of our valued customers. Our vision serves as the framework that guides every aspect of our business. We strive to add value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals. Corporate social responsibility plays an important role in our goal to be a “Good Company.” The “Good Company” philosophy originates from our parent company, Tokio Marine Holdings, and is built on three components: look beyond profit, empower our people, and deliver on commitments. • Look Beyond Profit: We act with integrity for the benefit of our customers, business partners, and society. • Empower Our People: We inspire engagement and passion in all of our employees. Motivated and proactive people and a dynamic organization are the drivers of Good Company. • Deliver On Commitments: We achieve high quality results by enhancing stakeholder trust.
Values
- Customer-Centric Partnership
- Our perspective starts and ends with the customers’ needs in mind, adding value in all that we do.
- Integrity
- We have a commitment to act with honesty and fairness, taking personal responsibility for our actions. We take the initiative to solve problems and to do what is right.
- Respect
- We treat each other with high regard, working as a team. We foster an atmosphere where each person is valued.
- Engagement
- We care about our work, taking pride and going the extra mile to accomplish our individual goals which contribute to our overall success.
- Innovation
- We are creative and continuously work to improve the quality of the services we deliver.
- Enthusiasm
- Work should be challenging and the challenge should be fun. We have a positive and proactive approach, with a commitment to enjoying what we do.