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Tokio Marine North America Services
Tokio Marine North America Services (TMNAS) is a shared services company delivering efficiencies and cost savings by creating innovative solutions that meet our customers’ needs. We are proud to work with some of the most prestigious insurance companies in the U.S. as a member of the Tokio Marine Group. We are headquartered outside of Philadelphia, PA with an additional 8 offices across the country. Our talented team provides actuarial, finance and accounting, information technology, internal audit, human resource, legal, and communications services. Customer service is our focus and teamwork is our strategy. Every day brings a new challenge, and we believe challenges are fun. We have a positive and proactive approach, and are committed to enjoying what we do.
Purpose
Tokio Marine North America Services (TMNAS) is a shared services company delivering efficiencies and cost savings by creating innovative solutions that meet our customers’ needs. We are proud to work with some of the most prestigious insurance companies in the U.S. as a member of the Tokio Marine Group. We are headquartered outside of Philadelphia, PA with an additional 8 offices across the country. Our talented team provides actuarial, finance and accounting, information technology, internal audit, human resource, legal, and communications services. Customer service is our focus and teamwork is our strategy. Every day brings a new challenge, and we believe challenges are fun. We have a positive and proactive approach, and are committed to enjoying what we do.
Vision
At TMNAS, we strive to add value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals.
Mission
The mission of TMNAS is to provide superior professional services which support the business and governance needs of our valued customers.
Additional Culture Details
Our values at TMNAS guide and direct our actions and our culture:
Customer-Centric Partnership
Integrity
Respect
Engagement
Innovation
Enthusiasm
At TMNAS, customer service is our focus -- the key to our success is the voice of our customers. We are passionate about the services we provide, and work to support our business units with the resources they need to accomplish their objectives. We continuously work to improve the quality of services we provide. Succinctly, our mission is to strive to provide superior professional services which support the business and governance needs of our valued customers. Our vision serves as the framework that guides every aspect of our business. We strive to add value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals. Corporate social responsibility plays an important role in our goal to be a “Good Company.” The “Good Company” philosophy originates from our parent company, Tokio Marine Holdings, and is built on three components: look beyond profit, empower our people, and deliver on commitments. • Look Beyond Profit: We act with integrity for the benefit of our customers, business partners, and society. • Empower Our People: We inspire engagement and passion in all of our employees. Motivated and proactive people and a dynamic organization are the drivers of Good Company. • Deliver On Commitments: We achieve high quality results by enhancing stakeholder trust.
Customer-Centric Partnership
Integrity
Respect
Engagement
Innovation
Enthusiasm
At TMNAS, customer service is our focus -- the key to our success is the voice of our customers. We are passionate about the services we provide, and work to support our business units with the resources they need to accomplish their objectives. We continuously work to improve the quality of services we provide. Succinctly, our mission is to strive to provide superior professional services which support the business and governance needs of our valued customers. Our vision serves as the framework that guides every aspect of our business. We strive to add value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals. Corporate social responsibility plays an important role in our goal to be a “Good Company.” The “Good Company” philosophy originates from our parent company, Tokio Marine Holdings, and is built on three components: look beyond profit, empower our people, and deliver on commitments. • Look Beyond Profit: We act with integrity for the benefit of our customers, business partners, and society. • Empower Our People: We inspire engagement and passion in all of our employees. Motivated and proactive people and a dynamic organization are the drivers of Good Company. • Deliver On Commitments: We achieve high quality results by enhancing stakeholder trust.
Values
- Customer-Centric Partnership
- Our perspective starts and ends with the customers’ needs in mind, adding value in all that we do.
Recent Awards
Company Snapshots
