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- The Village Bank
The Village Bank
The Village Bank is more than just a bank. We are a community partner committed to the financial success of our neighbors. And we know the success of our customers starts with the success of our employees.
For over 100 years, our employees have been the heartbeat of our institution. Whether they’re sitting down with a young couple eager to buy their first home, assisting local business owners with a loan, or out in the neighborhood volunteering, they are committed to helping our community. And we’re equally committed to them.
For over 100 years, our employees have been the heartbeat of our institution. Whether they’re sitting down with a young couple eager to buy their first home, assisting local business owners with a loan, or out in the neighborhood volunteering, they are committed to helping our community. And we’re equally committed to them.
Purpose
The Village Bank is more than just a bank. We are a community partner committed to the financial success of our neighbors. With full-service offices located in the heart of seven unique villages in Newton and one in neighboring Wayland, the Bank provides area residents and businesses with outstanding financial products and services, with the added advantage of local knowledge, local experience, and local decisions.
Our commitment to helping build a better community is legendary. In the past decade alone, The Village Bank has donated over $5 million in support of initiatives that enhance the quality of life in the neighborhoods we serve. Our employees actively volunteer in our communities to help our local non-profit organizations with providing services to those who need assistance.
We are pleased to measure our success by the meaningful relationships we have established over the years as a result of our strong commitment to our customers and our community.
Our commitment to helping build a better community is legendary. In the past decade alone, The Village Bank has donated over $5 million in support of initiatives that enhance the quality of life in the neighborhoods we serve. Our employees actively volunteer in our communities to help our local non-profit organizations with providing services to those who need assistance.
We are pleased to measure our success by the meaningful relationships we have established over the years as a result of our strong commitment to our customers and our community.
Vision
The Bank's vision is to deliver The Village Bank Experience through all delivery channels by executing the Village Bank Pledge with every customer, every transaction, every location, every time.
We pledge that:
1.You will be treated as a preferred customer, regardless of the level of your business relationship with The Village Bank.
2.You will enjoy the service of a dedicated Village Preferred Banking team that handles every detail, no matter how small.
3.You will always have a person to address your questions and provide an answer the same day.
4.You will never be left stranded.
5.You will never be sent off to another department, but will be personally introduced by a member of your Village Banking team.
6.You will receive the best possible value on all products and services.
We pledge that:
1.You will be treated as a preferred customer, regardless of the level of your business relationship with The Village Bank.
2.You will enjoy the service of a dedicated Village Preferred Banking team that handles every detail, no matter how small.
3.You will always have a person to address your questions and provide an answer the same day.
4.You will never be left stranded.
5.You will never be sent off to another department, but will be personally introduced by a member of your Village Banking team.
6.You will receive the best possible value on all products and services.
Mission
The Mission of Village Bank is to be the community bank of choice.
We will accomplish our mission by:
•Being a profitable, well-managed mutual bank.
•Providing excellent customer products and services.
•Attracting and retaining friendly, competent and conscientious employees.
•Maintaining up-to-date facilities and support systems.
•Being an active and supportive member in the communities we serve.
We will accomplish our mission by:
•Being a profitable, well-managed mutual bank.
•Providing excellent customer products and services.
•Attracting and retaining friendly, competent and conscientious employees.
•Maintaining up-to-date facilities and support systems.
•Being an active and supportive member in the communities we serve.
Additional Culture Details
Making a Difference Together. That’s our Pledge.
In the end, we all want to know we’re making a difference. At The Village Bank, that’s where we pledge to start. We’re a mutual bank that was created solely to help people build their dreams and create a better community. Every day, every employee brings their best to do good together – to help improve the lives of all members of our community.
We’re the bank that’s passionate about giving back and serving others – whether it’s helping solve a problem, making a financial dream possible, or supporting those in need. And we’re the place where you don’t just bring your individual strengths, talents, and passions to make a great career, but blend them with a fun, diverse, and dedicated family of people driven to make something even bigger – a difference.
In the end, we all want to know we’re making a difference. At The Village Bank, that’s where we pledge to start. We’re a mutual bank that was created solely to help people build their dreams and create a better community. Every day, every employee brings their best to do good together – to help improve the lives of all members of our community.
We’re the bank that’s passionate about giving back and serving others – whether it’s helping solve a problem, making a financial dream possible, or supporting those in need. And we’re the place where you don’t just bring your individual strengths, talents, and passions to make a great career, but blend them with a fun, diverse, and dedicated family of people driven to make something even bigger – a difference.
Values
- Professional Growth and Development
- Here you’ll find opportunities for individual growth and advancement and the power to contribute to our company-wide success.
Recent Awards
2023
2021
2020
Company Snapshots
