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- The Pisa Group Inc
The Pisa Group Inc
The Pisa Group is a nationwide call center company specializing in outbound customer retention and inbound customer support services, primarily for the newspaper industry.
In 1989, The Pisa Group was founded with seven part-time telemarketers and one newspaper account. Today, our company serves more than 200 clients throughout the United States. In 2009, we expanded our outbound customer retention services to include inbound call centers offering inbound customer support for clients who desire to outsource to a domestic partner with a comprehensive understanding of customer support and sales.
Today, The Pisa Group is comprised of 7 full-time call centers, 4 of which are dedicated to outbound customer retention and 2 blended sales and support centers in the greater St Louis area, along with a state of the art customer support center located just outside Dallas, Texas.
Along with 6 of our 7 call centers, we also maintain two corporate facilities in the St Louis area, our main headquarters in St Charles and our southern location in South County.
In 1989, The Pisa Group was founded with seven part-time telemarketers and one newspaper account. Today, our company serves more than 200 clients throughout the United States. In 2009, we expanded our outbound customer retention services to include inbound call centers offering inbound customer support for clients who desire to outsource to a domestic partner with a comprehensive understanding of customer support and sales.
Today, The Pisa Group is comprised of 7 full-time call centers, 4 of which are dedicated to outbound customer retention and 2 blended sales and support centers in the greater St Louis area, along with a state of the art customer support center located just outside Dallas, Texas.
Along with 6 of our 7 call centers, we also maintain two corporate facilities in the St Louis area, our main headquarters in St Charles and our southern location in South County.
Purpose
Our purpose is to partner with our clients and give them impeccable support in helping them acquire new customers, retain those customers, and give all their customers the highest level of service. We want to be at the forefront of every phase of their customer’s lifecycle experience.
Vision
Our vision, while servicing the needs of clients, is to provide a beneficial work experience in our community where anyone can have success, while teaching qualities like work ethic, dependability, and teamwork that can boost a person’s self-confidence for a life time.
Mission
Our mission has always been to create a culture in our work place that ANYONE, regardless of their past or previous background, can be taught and rewarded for passion, determination, work ethic, loyalty, creativity and teamwork that helps the individuals that we employ become better members of any workforce they join, while giving our customers the benefits of the service our culture nurtures.
Values
- Teamwork
- We believe teamwork empowers our individual strengths.
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