- Top Workplaces
- The Container Store
The Container Store
Purpose
We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives.
Vision
We believe our commitment to the category, breadth of product assortment, passionate employees and focus on solutions-based selling create a long-lasting bond with our customers and foster devotion to The Container Store brand.
Mission
We foster an employee-first culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business
Additional Culture Details
The Container Store believes in staying true to its seven Foundation Principles™ — simple business philosophies that guide each decision the retailer makes. It’s this culture that includes a tremendous commitment to communication, training and career development, that allows the retailer to execute its solutions-based approach to retail. Each full-time, first-year employee receives 266 hours of training — compared to the industry average of seven hours. A first-year, part-time employee receives 178 hours of training and this training continues throughout an employee’s career. The Container Store pays its salespeople 50 to 100 percent higher than retail industry average (they don’t work on commission) and salespeople often work in teams to solve customers’ unique challenges. The company has 5,000 employees and experiences an industry-defying average turnover rate of around 10 percent (the industry average approaches 100 percent annually.) It’s for these reasons and more that The Container Store has been named by FORTUNE magazine to its annual list of 100 Best Companies to Work For®, 17 years in a row.