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The Container Store Company Logo
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The Container Store

Founded in 1978 and based in Coppell, Texas, The Container Store is the nation’s original and leading retailer of storage and organization products,
offering more than 11,000 innovative and multi-functional solutions designed to maximize space and help customers accomplish their organization
projects. Since its inception, our company has nurtured an employee-first culture, and coupled our one-of-kind product collection with dedicated
customer service delivered by highly trained organization experts.
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Purpose

We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the
quality of their lives.
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Vision

We believe our commitment to the category, breadth of product assortment, passionate employees and focus on solutions-based selling create a
long-lasting bond with our customers and foster devotion to The Container Store brand.
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Mission

We foster an employee-first culture built around our Foundation Principles, which define how we approach our relationships with our employees,
vendors, customers and communities and influence every aspect of our business.
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Additional Culture Details

“Talent is the whole ball game.” When you surround yourself with hugely talented, passionate, dedicated, and genuinely kind people, we believe you will
succeed in whatever you do.
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Values

1 Great Person = 3 Good People
This is our hiring philosophy. Talent is the whole ball game. We’re wild-eyed fanatics when it comes to hiring great people. We’re constantly on the lookout for amazing employees who elevate the game of everyone around them to a new level. Our employees might not even have had any experience in retail. We’ve hired lawyers, PhDs, artists – people with talent and a passion for teaming up with other highly motivated employees to get the job done using their own individual creative genius. We liken it to puppy love – that feeling you got in grade school when you just couldn’t believe the coolest girl in school actually liked you back. It sure made you want to get out of bed and go to school in the morning! There’s just nothing more exciting than that genuine feeling of truly admiring the people you work around. Another important aspect of our 1=3 philosophy: Since we’re getting at least three times the productivity from our employees (it’s a purposeful understatement – you can actually get much, much more than three times the productivity at certain endeavors), we can afford to pay the people closest to the customer – our salespeople – 50 to 100 percent higher than the retail average, to communicate with them breathlessly, and to provide excellent benefits, hundreds of hours of training, and a happy place to go to work every day. It’s a win-win-win. The employee wins because she’s getting paid twice as much and gets to work alongside other great people. The company wins because it’s getting three times the productivity at two times the payroll cost. And our customers win because they’re getting great service from highly-motivated employees.

Recent Awards

  • 2023

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