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- Terry Lee Hyundai & Genesis
Terry Lee Hyundai & Genesis
Terry Lee Hyundai provides a red carpet experience to all visitors to the dealership by offering a style that Mr. Lee has coined as TLC. “Terry Lee Commitment.” Mr. Lee’s exceptional customer service has earned him respect and top honors in the industry. Our customers are assured that we know not everyone is ready when they walk into purchase a vehicle. We are simply getting to know them and giving them the information required to make a good buying decision. Our clients have enjoyed the unique opportunity to look at new and pre-owned vehicles in a pressure-free environment. We offer cash purchase, finance, lease and a host of products in our finance and insurance office to help protect the customer and their investments. Our service department has Hyundai Certified technicians that provide service on all makes and models. We offer competitive pricing for Hyundai parts and have aftermarket accessories available for purchase with installation offered here at our dealership. The TLC culture includes the staff who run this dealership on a daily basis, headed by a team of Automotive Managers and Executives who share in Mr. Lee’s Vision.
Purpose
To provide a positive, no-pressure environment to help our customers reach their automotive goals.
Vision
"Happy employees make even happier customers!"
Mission
We are committed to selling products of the highest quality with dedication on a great sales and service experience for outstanding customer satisfaction.
Additional Culture Details
We often have customers comment that their experience is completely different in comparison to our competitors . We create a culture that is inviting and we strive to make our customers as comfortable as possible. The building was built with our customer's in mind. We created a waiting lounge area that offers a view of the service drive, where they can watch their vehicle being service. We also have a quiet area for those that find that desirable and our expectations for cleanliness all over the dealership are of the utmost importance.
Our employees treat each other as family and that creates an atmosphere our customers enjoy. Our Management Team would not ask anyone to do something that they themselves are not willing to do. When there is snow, we shovel it together! There is genuine respect between our staff and our customers can feel it.
Our employees treat each other as family and that creates an atmosphere our customers enjoy. Our Management Team would not ask anyone to do something that they themselves are not willing to do. When there is snow, we shovel it together! There is genuine respect between our staff and our customers can feel it.
Values
- TLC
- Trust, Loyalty, Commitment