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T-Mobile
We started a wireless revolution. We changed wireless for our customers. Un-carrier has become synonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. We're a powerful team transforming an entire industry. And we won't stop. #TeamMagenta is 50,000+ unique individuals united in our obsession for delivering great customer experiences, solving pain points, and challenging the status quo—at work and in life.
Purpose
T-Mobile, known as “the Un-carrier,” is changing wireless for good by bringing innovation to the industry and improving the wireless experience for all. With this in mind, T-Mobile works every day to deliver real value to customers and build the best network experience possible.
Vision
#1 in customer choice, #1 in customers' hearts.
As a supercharged Un-carrier, we have the opportunity of a lifetime — the chance to be not only #1 in customer choice, but #1 in customers' hearts. This means delivering as a company known for its world-class customer experience.
We strive to be one of the most loved brands in the world, famous for putting customers first.
As a supercharged Un-carrier, we have the opportunity of a lifetime — the chance to be not only #1 in customer choice, but #1 in customers' hearts. This means delivering as a company known for its world-class customer experience.
We strive to be one of the most loved brands in the world, famous for putting customers first.
Mission
Be the best in the world at connecting customers to their world.
As we track toward this endeavor, each of us plays an important role in ensuring we successfully unlock the promise of our potential — to solve even more pain points, fight even bigger fights for our customers, and disrupt the wireless industry like never before.
As we track toward this endeavor, each of us plays an important role in ensuring we successfully unlock the promise of our potential — to solve even more pain points, fight even bigger fights for our customers, and disrupt the wireless industry like never before.
Values
- How We Play-1
- Frontline first, because customers are first.
Recent Awards
2020
2019
Company Snapshots
