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- Stratford VNA
Stratford VNA
We are a state licensed and Medicare certified home health agency. We provide skilled nursing, physical therapy, occupational therapy, speech therapy, home health aide and medical social work services to patients in their homes. We are a non-profit, independent agency, named as one of the Top Home Care Agencies in the country 11 times for our clinical outcomes and patient satisfaction. We care for patients in Stratford, Bridgeport, Fairfield, Westport, Milford, Orange, West Haven, Easton, Trumbull, Monroe, Newtown and all of the Valley towns through Naugatuck. Our highly trained staff are committed to providing quality medical care to patients in the comfort of their own homes. Our staff receive great satisfaction from helping patients meet their goals and work in an environment that allows them to focus on each patient individually.
Purpose
We are committed to providing the best skilled medical care we can to our patients. Our staff treat our patients with dignity and respect and work everyday to help them recuperate at home and be comfortable.
Vision
Our culture sets us apart from other companies and other home health care agencies. We keep the patient as the focus of everything we do as our number one priority. Our second priority is our staff. Ensuring our staff have the experience, knowledge, tools, information and support they need to give the best care they can to each and every patient creates more satisfied staff and more satisfied staff take better care of their patients.
Mission
To provide high quality, comprehensive health services to patients in their homes.
Additional Culture Details
We created our corporate values system or culture with employees from each department. It was a great team building exercise and is tailored to our specific needs. Our three pillars are Customer Service, Respect and Integrity. It is woven into everything we do at Stratford VNA. Any issues or concerns with each other are discussed in a approachable, nonjudgmental, non-threatening way. We call it our White Flag process. It has served us very well since we implemented it many years ago.
Values
- Customer service
- Respond to all customers with integrity and respect. The customer is the reason for our work. Communicate with and educate customers to clarify realistic expectations, needs and achieve goals. We will acknowledge requests promptly and keep customers informed. We will consistently identify and provide tools for customers to reach their maximum potential. A customer is anyone inside or outside we interact with, provide information or services
Recent Awards
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