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ShipMonk

Since 2014, ShipMonk has operated with a singular guiding principle: help ecommerce brands scale through technology-driven fulfillment solutions that enable entrepreneurs to devote more time to what matters most in their businesses. Put simply, here at ShipMonk we help ecommerce brands STRESS LESS and GROW MORE.

ShipMonk proudly employs 2,000+ team members across 11 state-of-the-art facilities in the US, Canada, Mexico, and Europe. We are America’s fastest-growing third-party logistics provider (3PL) for DTC, B2B, and retail fulfillment across all verticals. Our enterprise-level services stand out amongst 3PLs thanks to our seamless integrations, superior shipping, and powerful order, inventory, and warehouse management technology.
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Purpose

ShipMonk provides DTC ecommerce brands, subscription box companies, and brands seeking B2B retail distribution and omnichannel fulfillment the technology they need to grow and scale efficiently. 

Our advanced 3PL platform offers a cloud-based order, inventory, and warehouse management system that helps businesses of all sizes across all verticals streamline shipping and order fulfillment with a unified portal. This first-of-its-kind platform offers a "one-stop shop" for every 3PL resource, thus taking the guesswork out of managing the different layers of your operation.

Whether you’re a startup, a long-established business, or anything in between, our advanced 3PL software empowers ecommerce business owners by providing incredible data, transparency, and control over their fulfillment in an easy-to-use system. ShipMonk software supports integration with various third-party applications such as Squarespace, Stripe, Goodsie, and Celery. We offer sales channel management, analytics, kitting, shipping management, forecasting, flash sales, Amazon FBA preparation services, and barcoding. And we have developed our post-purchase suite MonkProtect™ to keep lost, stolen, or damaged packages from negatively impacting our clients’ reputations and profitability.

All in all, ShipMonk is dedicated to helping ecommerce brands scale through technology-driven fulfillment solutions that enable entrepreneurs to “stress less and grow more.”
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Vision

ShipMonk aims to be the ecommerce industry’s leading fulfillment provider through the ongoing development of powerful, user-friendly technology, continuous strategic expansion, and premier logistics services.

Our company has always operated with a singular guiding principle: help ecommerce brands scale through technology-driven fulfillment solutions that enable entrepreneurs to devote more time to the things that matter most in their businesses. Hence our company motto of “Stress Less, Grow More.”

This began in 2014 when our CEO and Founder Jan Bednar discovered that international shipping was largely inaccessible due to cost and complexity, and antiquated technology kept small-to-medium-sized companies from competing alongside broader market giants. He set out to change that with a tech-driven approach to fulfillment. 

The overarching goal: create customer-facing, forward-thinking solutions that challenge long-static logistics standards, keep up with the ever-evolving ecommerce landscape, and make fulfillment user-friendly for brands of all sizes so they can focus on growing their brands. As ShipMonk has expanded internationally to 11 state-of-the-art facilities, our dedication to these ideals has never wavered, and our commitment to customer service is just as strong.
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Mission

Our mission at ShipMonk is to become the international leader for ecommerce logistics and fulfillment services by providing solutions that enable amazing growth for business owners everywhere.

Currently we are America’s fastest-growing third-party logistics provider (3PL) for DTC ecommerce brands, subscription box companies, and brands seeking B2B retail distribution and omnichannel fulfillment. However, with a continuous commitment to innovation, the development of new technology, and our expanding team of 3PL experts, we intend to make our services more available across the globe with each passing year.

Our newest facilities in Mexico, Canada, and Europe are only the beginning. ShipMonk is dedicated to helping ecommerce brands of all sizes across all verticals grow and scale sustainably. We will accomplish this with technology-driven solutions, our award-winning accuracy, custom and user-friendly software, and other features that support our goal of prioritizing product offerings that help our clients provide superior A-Z service to their customers. 

Discover everything ShipMonk 3PL technology can do for your ecommerce brand now!
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Additional Culture Details

Our culture has evolved significantly since ShipMonk’s inception in 2014. Transforming from a college student’s first entrepreneurial venture into a multimillion-dollar enterprise, we’ve expanded at an impressive rate thanks to strategic decisions, dedicated team members, innovative technology solutions, and most importantly the ongoing commitment to do right by our ecommerce clients.

Today, we have 2,000+ team members across 11 state-of-the-art facilities in the US, Mexico, Canada, and Europe. As we continue to grow around the globe, the opportunity for career growth has continued evolving as well.

As we’ve expanded, we’ve paid special attention to crafting an environment and culture that is welcoming to all. Looking back on all of our successes, it is safe to say that they would not have been possible without the commitment and passion of our diverse, talented ShipMonk family.

We aim to always provide an inviting, comfortable, collaborative workplace for all ShipMonkers. Our facilities regularly plan fun activities, our leadership team fosters an open-door policy, and we recognize team members regularly with special rewards programs. ShipMonk also strives to give employees a family-friendly work life with an unlimited PTO policy and flexible work from home policy.

In sum, our internal company culture mirrors the values we emphasize for our ecommerce clients. We want to provide the tools for everyone in the ShipMonk family to “stress less and grow more.”
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Values

"Stress Less, Grow More."

Recent Awards

Company Snapshots

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