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- SHAZAM
SHAZAM
The SHAZAM Network was founded in 1976 and is one of the last remaining member-owned and -controlled financial services providers and debit processors in the industry. SHAZAM's vision is to be THE trusted partner providing answers, choice and innovation through delightful experiences. SHAZAM is a single-source provider of the following services: core, risk management, card, ATM, marketing, merchant, mobile, and automated clearing house (ACH).
SHAZAM is a not-for-profit corporation. We believe all financial institutions, regardless of size, are entitled to the same features, services, and affordable rates. This continues to be the driving force behind every decision we make.
Our job at SHAZAM is to help you succeed by offering the best technology and convenience for your customers. Today, we remain committed to providing cost-effective products and services that help you compete effectively and meet your business goals, including:
Core Services
Platform Services
Compliance Services
ATM Services
Card Services
Merchant Services
Marketing Services
Risk Management Services
ACH Services
Data Services
Support Services
SHAZAM is a not-for-profit corporation. We believe all financial institutions, regardless of size, are entitled to the same features, services, and affordable rates. This continues to be the driving force behind every decision we make.
Our job at SHAZAM is to help you succeed by offering the best technology and convenience for your customers. Today, we remain committed to providing cost-effective products and services that help you compete effectively and meet your business goals, including:
Core Services
Platform Services
Compliance Services
ATM Services
Card Services
Merchant Services
Marketing Services
Risk Management Services
ACH Services
Data Services
Support Services
Vision
Be THE trusted partner providing answers, choice and innovation through delightful experiences.
Mission
Strengthening community financial institutions
Additional Culture Details
Additional company core values:
Independent – Allow choice
Dependable – Do what you say you’ll do
Fair – Treat others as you want to be treated
Commitment to Exceptional Service
We are committed to providing exceptional service to all internal and external customers. We recognize this commitment as the most critical element of our business and believe customer service must be a part of every employee's job. Your role in keeping this commitment is critical to our success.
We expect all employees to be responsive, knowledgeable, and accessible to customers. Always take notice of the impact your actions have on customers and always strive to:
• Keep customers informed in ways they can understand
• Listen to customers
• Treat customers in an exceptional fashion
• Give customers more than they expect
Independent – Allow choice
Dependable – Do what you say you’ll do
Fair – Treat others as you want to be treated
Commitment to Exceptional Service
We are committed to providing exceptional service to all internal and external customers. We recognize this commitment as the most critical element of our business and believe customer service must be a part of every employee's job. Your role in keeping this commitment is critical to our success.
We expect all employees to be responsive, knowledgeable, and accessible to customers. Always take notice of the impact your actions have on customers and always strive to:
• Keep customers informed in ways they can understand
• Listen to customers
• Treat customers in an exceptional fashion
• Give customers more than they expect
Values
- Integrity
- Do the right thing when no one else is looking