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SEVENROOMS
SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. The company is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often.
Founded in 2011 and venture-backed by Amazon, Comcast Ventures, PSG and Highgate Ventures, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation and marketing automation.
Founded in 2011 and venture-backed by Amazon, Comcast Ventures, PSG and Highgate Ventures, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation and marketing automation.
Purpose
Since our inception, SevenRooms has been devoted to serving hospitality operators — from independent restaurateurs to global hospitality groups. We created our company to overcome a challenge we recognized within the industry: Iimited access to and ownership of guest data. Over the past 12 years, we have built a platform that unlocks a 360-degree view of the guest journey and empowers operators to deliver highly personalized experiences to every on- and off-premise diner.
Vision
Our vision for the future of hospitality is clear. We believe operators should own direct relationships with their guests. That people and software should connect, collaborate and work together. That operators should create and leverage new ways to engage with guests. That every diner should feel like a regular as they enjoy life’s big and small moments. And that hospitality businesses should not just survive, but thrive in prosperity.
Mission
SevenRooms is on a mission to help hospitality operators own, analyze and optimize every step of the guest journey. Our tools empower operators to increase revenue and retention by leveraging data to build direct relationships, deliver exceptional experiences and drive repeat visits and orders. Our platform automates this process so operators can focus on what they do best: serving up unforgettable hospitality experiences to their guests.
Additional Culture Details
Our people make SevenRooms a magical place to work. We are a team of movers and shakers, creators, challengers and thought leaders. We’re passionate about helping hospitality operators provide exceptional experiences to their guests. We take the same approach when it comes to our people and culture — ensuring our team members experience magical moments each and every day.
We are building an organization that prioritizes transparency, innovation and meaningful connections. We encourage our team members to show up as their authentic selves, and their energy and talents help us create a diverse and inclusive workplace for all.
We are building an organization that prioritizes transparency, innovation and meaningful connections. We encourage our team members to show up as their authentic selves, and their energy and talents help us create a diverse and inclusive workplace for all.
Values
- Own The Experience
- We are owners. With a bias for action, we are relentless in cooking up the extraordinary. We tackle challenges head-on with solutions in mind and take pride and full accountability in our work product.