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- ServiceRocket
ServiceRocket
Purpose
To be the single most reliable partner in the acceleration of your growth.
Our Purpose is our “Why”. At ServiceRocket, Our Purpose revolves around individual and collective growth. That’s why we exist. It reflects our commitment to the growth and development of every Rocketeer and every customer.
Rather than a race to win (and end) we see our purpose as an infinite game, where our goal is to invite more people to play. Twenty years on and counting, we remain committed to keep on moving, with purpose.
Our Purpose is our “Why”. At ServiceRocket, Our Purpose revolves around individual and collective growth. That’s why we exist. It reflects our commitment to the growth and development of every Rocketeer and every customer.
Rather than a race to win (and end) we see our purpose as an infinite game, where our goal is to invite more people to play. Twenty years on and counting, we remain committed to keep on moving, with purpose.
Mission
Our Brand Promise:
We’ve got your back.
Our Rocketeer Promise:
Our promise is to help Rocketeers learn and grow so that they can have an impact on their careers, their families and communities.
We’ve got your back.
Our Rocketeer Promise:
Our promise is to help Rocketeers learn and grow so that they can have an impact on their careers, their families and communities.
Additional Culture Details
We also leverage 10 Leadership Behaviors. Leadership Behaviors allow us to scale how we lead, how we treat fellow Rocketeers that we manage and lead. They provide further clarity on expected behaviors and choices we make.
Values
- Delight the Customer
- Delight the Customer is a mindset—an outcome of how we regard each other and our customers. We do so with empathy and stable confidence. Rocketeers have each other’s backs and treat customers the same way. We anticipate needs, respond to roadblocks, and create thoughtful solutions that foster long-term relationships, strengthened by trust.