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Salesforce Overview

At Salesforce, the global leader in Customer Relationship Management (CRM), we bring companies of every size and industry together with their customers. Guided by our values – Trust, Customer Success, Innovation, and Equality – we transform businesses, careers, and our world.

You can find us building relationships with customers, volunteering in our communities, and creating powerful technologies. Our employees go the extra mile to create a better tomorrow for all. When you join Salesforce, you join a global family and we take care of each other.

Together, we can all make a difference.

Purpose
Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.
Vision
We believe that the business of business is to improve the state of the world, and we work to make sure Salesforce is a platform for change through serving the interests of all our stakeholders — employees, customers, partners, communities and the environment.
Mission
We believe that the business of business is to improve the state of the world, and we work to make sure Salesforce is a platform for change through serving the interests of all our stakeholders — employees, customers, partners, communities and the environment.
Additional Culture Details
At Salesforce, we've built a culture of trust. We keep our culture healthy and strong by being incredibly intentional about our culture – we write it down, we prioritize it, we program around it, we measure how we're doing on it, and we relentlessly pursue cultural innovation. We are an Ohana of Trailblazers. Ohana means “family” in Hawaiian, and for us, it’s not just our blood-related family, it’s our chosen family – it’s all of our customers, employees, partners, communities and all of our stakeholders. We take care of each other, have fun together, and work collaboratively to make the world a better place! We inspire each other and the industry through our values – trust, customer success, innovation and equality — which we expect everyone in our Ohana to uphold. The way we behave — with integrity, transparency, alignment, and accountability — builds trusted relationships and demonstrates we are united. All of the experiences we deliver – our products, events, workspaces and the ways we give back – all feel like us. We encourage everyone in our Ohana to really learn and internalize our Salesforce Culture, and then take action, We know that how we champion and celebrate our Ohana who live our culture, and how we hold ourselves and others accountable when we don’t, has a big impact on our future success. Culture is our differentiator and greatest competitive advantage, and ultimately, we think it's fuels our story of growth, innovation and social impact, and what makes Salesforce a Best Place to Work.
Values
Innovation: Thinking differently is in our DNA. Salesforce Customer 360 helps companies connect to customers in whole new ways, and our technology empowers Trailblazers to innovate like never before. We challenge the status quo, work outside of our comfort zones, and fearlessly pursue initiatives that have the potential to influence the way the world does business.
Customer Success: We help our customers achieve extraordinary things so that we can continue growing together, because their success is our success. We strategically expand our business offerings, grow our employee base, increase our impact, and create enormous stakeholder value for our customers, employees, partners, and communities. Inside Salesforce, we motivate and align our people with ongoing opportunities for growth, development, and success.
Trust: Nothing is more important than the security and success of our Ohana. We are trusted advisors to our customers, delivering exceptional service and engaging intelligently with technology in order to keep their data secure. We establish trust with our employees by communicating honestly and transparently, and empower our people to voice ideas, opinions, and feedback.
Equality: Equality starts with us. At Salesforce, we value and respect people of all backgrounds. We believe a diverse and inclusive workplace fosters innovation and creativity, and are committed to building a culture where everyone feels included. While we've made progress on some fronts, we know that there is still real work ahead — but together, we can drive meaningful change and create a more equal workplace and world for all.
Headquarters
San Francisco, CA
Employees
26000 US Employees
Industry
Enterprise Software
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Awards

Top Workplaces Regional Awards
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