Family: Family is caring for one another. It means to support each other and assist each other when needed. It also means keeping the peace. Family means airing out grievances in a respectful, controlled manner. Family is the intention that we are all one company working towards the same goals.
Respect: Respect is knowing that each person is unique. Listen, treat the ideas of others with due consideration, and be mindful of your words. Agree and recognize that each person contributes to the success of our company.
Creativity: Creativity means working collaboratively with others to solve a problem in front of you rather than complain that the problem exists. It is the understanding that there are individuals inside and outside your department who can provide assistance in solving any problem.
Exceed Expectations: To Exceed Expectations is to do more than what is defined within your job description. It means to step up when someone, from any department, needs extra help. It means to assist a customer in a way that your job description doesn't state you need to. To exceed expectations is to do what is right rather than what is fast and easy.