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- Rimini Street
Rimini Street
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, and the leading third-party support provider for Oracle and SAP software products. The Company has redefined enterprise software support services since 2005 with an innovative, award-winning program that enables licensees of IBM, Microsoft, Oracle, Salesforce, SAP and other enterprise software vendors to save up to 90 percent on total maintenance costs. Clients can remain on their current software release without any required upgrades for a minimum of 15 years. Over 1,700 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries currently rely on Rimini Street as their trusted, third-party support provider.
Rimini Street’s customer service provides a complete support program. All clients have a Primary Support Engineer (PSE) with an average of 15 years’ experience in the client’s specific software product line. PSE’s are available 24/7/365; clients receive industry-leading SLAs, with a guaranteed 15-minute response time for P1 critical cases – all delivered at half the original software vendor's annual support fee.
Rimini Street’s customer service provides a complete support program. All clients have a Primary Support Engineer (PSE) with an average of 15 years’ experience in the client’s specific software product line. PSE’s are available 24/7/365; clients receive industry-leading SLAs, with a guaranteed 15-minute response time for P1 critical cases – all delivered at half the original software vendor's annual support fee.