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- Reverse Mortgage Funding LLC
Reverse Mortgage Funding LLC
At Reverse Mortgage Funding LLC (RMF), we are dedicated to helping older Americans live the retirement lifestyle that they imagined and deserve, in the comfort of their own home. Reverse mortgages are our only line of business, and meeting the needs of this important segment of our society is at the core of everything we do.
Part of the reason for our consistently excellent customer service ratings is that we do things differently than other lenders: We provide an experience that’s tailored to each individual. We know that it can be difficult to understand over the phone what all your options are, and how the program actually works. So we have local, licensed loan specialists who can come to your home (or another location of your choice) to sit down and talk with you, explain everything, answer all your questions, and give you straightforward guidance that’s based on your specific needs and concerns.
Reverse Mortgage Funding is a wholly owned subsidiary of Reverse Mortgage Investment Trust Inc. (RMIT) and is headquartered in New Jersey, with corporate locations in New York, Michigan and California and field offices throughout the United States.
Part of the reason for our consistently excellent customer service ratings is that we do things differently than other lenders: We provide an experience that’s tailored to each individual. We know that it can be difficult to understand over the phone what all your options are, and how the program actually works. So we have local, licensed loan specialists who can come to your home (or another location of your choice) to sit down and talk with you, explain everything, answer all your questions, and give you straightforward guidance that’s based on your specific needs and concerns.
Reverse Mortgage Funding is a wholly owned subsidiary of Reverse Mortgage Investment Trust Inc. (RMIT) and is headquartered in New Jersey, with corporate locations in New York, Michigan and California and field offices throughout the United States.
Purpose
At Reverse Mortgage Funding LLC (RMF), we are dedicated to helping older Americans live the retirement lifestyle that they imagined and deserve, in the comfort of their own home. Reverse mortgages are our only line of business, and meeting the needs of this important segment of our society is at the core of everything we do.
Part of the reason for our consistently excellent customer service ratings is that we do things differently than other lenders: We provide an experience that’s tailored to each individual. We know that it can be difficult to understand over the phone what all your options are, and how the program actually works. So we have local, licensed loan specialists who can come to your home (or another location of your choice) to sit down and talk with you, explain everything, answer all your questions, and give you straightforward guidance that’s based on your specific needs and concerns.
Reverse Mortgage Funding is a wholly-owned subsidiary of Reverse Mortgage Investment Trust Inc. (RMIT) and is headquartered in New Jersey, with corporate locations in New York, Michigan, and California and field offices throughout the United States.
A proud supporter of Meals on Wheels America, RMF is one of the first donors to Meals on Wheels' Momentum Circle. As a donor, RMF is engaged in strengthening the Meals on Wheels network and providing financial support to help homebound seniors at risk to food insecurity and isolation.
Part of the reason for our consistently excellent customer service ratings is that we do things differently than other lenders: We provide an experience that’s tailored to each individual. We know that it can be difficult to understand over the phone what all your options are, and how the program actually works. So we have local, licensed loan specialists who can come to your home (or another location of your choice) to sit down and talk with you, explain everything, answer all your questions, and give you straightforward guidance that’s based on your specific needs and concerns.
Reverse Mortgage Funding is a wholly-owned subsidiary of Reverse Mortgage Investment Trust Inc. (RMIT) and is headquartered in New Jersey, with corporate locations in New York, Michigan, and California and field offices throughout the United States.
A proud supporter of Meals on Wheels America, RMF is one of the first donors to Meals on Wheels' Momentum Circle. As a donor, RMF is engaged in strengthening the Meals on Wheels network and providing financial support to help homebound seniors at risk to food insecurity and isolation.
Vision
The leading (customer satisfaction, innovation, employee satisfaction, sales and profits) reverse mortgage provider in the nation
Helping millions of American Homeowners achieve a secure retirement
Helping millions of American Homeowners achieve a secure retirement
Mission
Social Mission: To operate our company in a way that recognizes and respects the important role that older Americans play in our society, and actively strives to help improve their quality of life.
Product Mission: To develop and sell reverse mortgage products with a continuous commitment to product innovation, service and delivery excellence and customer satisfaction.
Economic Mission: To operate our Company on a sustainable financial basis of profitable growth, increasing value for our stakeholders and expanding opportunities for development and career growth for our employees.
Product Mission: To develop and sell reverse mortgage products with a continuous commitment to product innovation, service and delivery excellence and customer satisfaction.
Economic Mission: To operate our Company on a sustainable financial basis of profitable growth, increasing value for our stakeholders and expanding opportunities for development and career growth for our employees.
Additional Culture Details
RMF's culture and overall work style is complemented by our Sunshine Committee that provides exciting events and programs to bring our dedicated staff together. Our valued employees look forward to these events and appreciate having opportunities to relax and enjoy each other's company.
Employee peer-to-peer recognition program, "WOW," that highlights employees that are wonderful, outstanding, and went way above.
Every Monday, the Human Resources Department, along with the Training Department, welcomes all new employees to a comprehensive orientation. Through feedback from our new employees, we have found this vital program to be an essential tool, ensuring the success of our new employees.
RMF has revolutionized its retail sales process by creating a new program that pairs our inside sales staff with our "feet on the street" sales team distributed throughout the nation. This initiative has maximized our sales talent in order to provide maximum service to our customers.
Employee peer-to-peer recognition program, "WOW," that highlights employees that are wonderful, outstanding, and went way above.
Every Monday, the Human Resources Department, along with the Training Department, welcomes all new employees to a comprehensive orientation. Through feedback from our new employees, we have found this vital program to be an essential tool, ensuring the success of our new employees.
RMF has revolutionized its retail sales process by creating a new program that pairs our inside sales staff with our "feet on the street" sales team distributed throughout the nation. This initiative has maximized our sales talent in order to provide maximum service to our customers.
Values
- Customer Focus
- Customer focus means better understanding our customers, unifying our approach around their needs, and constantly exceeding their expectations.
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