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Realtracs
Purpose
Realtracs’ purpose is to promote and enhance an efficient and harmonious real estate marketplace. As the largest MLS in Tennessee, Realtracs has a footprint with reach in Alabama, Georgia and Kentucky. Having one “go to” source for accurate and complete data is essential for an efficient and harmonious marketplace. With 18,000-plus users in more than 1,700 offices, we bring more value to our users’ real estate businesses by simplifying services under one MLS. With our highly qualified technical staff and in-house system, we provide secure and reliable data with unparalleled accuracy, we equip users with innovative tools and technology to increase their performance and efficiency, and our most powerful resource is our unmatched support team.
Vision
Realtracs’ vision is to become the residential real estate marketplace for the South by providing exceptional products, education, support and data integrity. When we first opened our doors in 1996, we built our business around the idea that a truly useful MLS needs to be responsive, adaptable and, most importantly, accurate. The real estate market can operate effectively only when agents and brokers have access to the most precise information available, so we made it our charge to provide this every single day. Today, there are 18,000-plus users, making Realtracs the largest MLS in Tennessee, with reach in Alabama, Georgia and Kentucky. The entire leadership team is focused on offering Realtracs in new markets while remaining committed to excellent customer service and to being a great place to work.
Mission
We are driven to deliver what we believe is the best MLS in the country, including the support, training and tools that set Realtracs apart.
1. Provide first-rate, personalized customer service, user training and technical support.
2. Create opportunities for Realtors to better manage real estate transactions.
3. Provide an easy-to-use, quality-controlled system that can grow and adapt quickly to the changing business needs of our partners and technology improvements.
Our mission is fueled by our unwavering commitment to a set of Core Values:
1. Purpose
• Be intentional.
• Innovate with purpose-driven solutions that benefit our stakeholders – be lean, fail fast and iterate always.
2. Positivity
• Maintain a culture of positivity by sharing knowledge, embracing individual growth and empowering others to be their absolute best.
3. Caring Relationships
• Foster caring, aligned relationships with all stakeholders through empathy, transparency and open communication.
4. Dependable Service
• Provide unparalleled, efficient and dependable service through the development of intuitive, relevant products backed by unmatched customer training and support.
5. Results
• Be results-focused, ensuring that our products and services produce happy customers and maximize the company’s long-term value.
1. Provide first-rate, personalized customer service, user training and technical support.
2. Create opportunities for Realtors to better manage real estate transactions.
3. Provide an easy-to-use, quality-controlled system that can grow and adapt quickly to the changing business needs of our partners and technology improvements.
Our mission is fueled by our unwavering commitment to a set of Core Values:
1. Purpose
• Be intentional.
• Innovate with purpose-driven solutions that benefit our stakeholders – be lean, fail fast and iterate always.
2. Positivity
• Maintain a culture of positivity by sharing knowledge, embracing individual growth and empowering others to be their absolute best.
3. Caring Relationships
• Foster caring, aligned relationships with all stakeholders through empathy, transparency and open communication.
4. Dependable Service
• Provide unparalleled, efficient and dependable service through the development of intuitive, relevant products backed by unmatched customer training and support.
5. Results
• Be results-focused, ensuring that our products and services produce happy customers and maximize the company’s long-term value.
Additional Culture Details
The Realtracs culture starts and ends with one principle – we take care of one another. We take care of our customers, our teammates and our families. And since we truly love helping people find their forever homes, we’ve embraced Tennessee Kids Belong as our official charity. Our team is dedicated to raising awareness, fundraising and support for the organization. Our five core values – Purpose, Positivity, Caring Relationships, Dependable Service and Results – are applied within the organization among our employees, and we extend these same values to all our customers as well.