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  2. Pinnacle Financial Partners

Pinnacle Financial Partners

Some refer to us as a commercial bank, but from our founding we named our firm Pinnacle Financial Partners because we wanted to stress the fact that we want to be the financial partners for our clients while providing a wide variety of services: banking, investments and trust, mortgage and insurance services to consumers and businesses.

Our philosophy starts with the belief that every person deserves a great place to work and a great place to do business. At Pinnacle, making this a reality starts with associates. We only hire experienced people who are not only successful but also a good fit for our special culture. We have been intentional about building a culture where associates are excited to come to work every day, so they in turn take exceptional care of our clients and strive to make a difference in our communities. This ultimately results in long-term shareholder value.
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Purpose

Provide distinctive service and effective advice to clients who are interested in a deep relationship with their financial services provider, which starts with creating an environment where associates are excited to come to work. Since its founding in 2000, Pinnacle has operated with the philosophy that if associates are excited to come to work, they will in turn engage clients and our communities, which ultimately results in long-term shareholder value. We believe everyone deserves a great place to work and a great place to do business, so that’s what we strive to provide.... Read more

Vision

To be the best financial services firm and the best place to work in the Southeast... Read more

Mission

1) Provide distinctive service and effective advice to clients 2) Enrich associates personally, professionally and financially 3) Make a significant positive impact on the community 4) Create outstanding long-term value for shareholders... Read more

Additional Culture Details

Pinnacle is all about partnership -- partnership between associates, with clients and with our communities. In that vein, ALL Pinnacle associates are eligible for annual cash incentives that are based on firm-wide results as opposed to individual production goals that tend to reward only a few. The program allows all associates – no matter their role – the opportunity to earn up to 10%-20% of base pay in a cash incentive annually. This reinforces the firm’s mantra that we win as a team and lose as a team. In 2021, the firm’s board agreed to change the incentive plan to allow associates to make up the part of their 2020 incentive that was unachievable due to the pandemic. Hence, the 2021 incentive that associates received in January 2022 was the largest in the firm's history.
Pinnacle also reinforces partnership by giving every associate restricted stock upon hire and annually with a satisfactory or better performance review. So every associate is literally an owner in the firm.
Pinnacle is so serious about its culture that the CEO and other senior leaders host a three-day orientation with every new associate to help them understand how and why Pinnacle is unique and understand their role in contributing to the culture. These sessions were cancelled due to the pandemic and re-started in February this year. The firm also has a Knoxville Culture Club with associates from all levels and functional areas to help reinforce and strengthen the culture from the ground up.
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Values

Integrity
We are open and honest. Our words match our actions. Our actions match our words.

Recent Awards

Company Snapshots

Pinnacle's Culture Club uses custom cookies to encourage peer recognition through "Peeps Feedback" -- recognition on associates' intranet profiles.
Pinnacle teams all over Knoxville helped provide Christmas for 50 kids in the Boys and Girls Clubs of the Tennessee Valley.
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Fun competitions like Pinnacle's annual Ugly Sweater Contest bolster camaraderie among associates.