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- Paul Davis Restoration of Tampa
Paul Davis Restoration of Tampa
Purpose
Our culture is built on people, purpose, and pride in the work we do. Every day, our team shows up knowing their efforts truly matter- helping homeowners, businesses, and communities recover after unexpected property damage. That shared sense of purpose creates a strong bond across departments and roles, uniting us around service, teamwork, and doing what’s right.
Vision
To provide extraordinary care while serving people in their time of need.
Mission
To provide opportunities for great people to deliver best-in-class results.
Additional Culture Details
Beyond our business lies our passion to help others. The Paul Davis mission, vision, and core values inspire us to serve not only our customers, but also our fellow coworkers. All of our offices abide by our 10 Serving Basics:
1. Ensure your words and actions align with our Brand Promise.
2. Display our Brand with pride.
3. Create Brand loyalty with everything you do.
4. Practice immediacy.
5. Engage customers to tell their story only once. (do not make them repeat - listen)
6. Educate, communicate and collaborate with the customer.
7. Solicit feedback from customers throughout their journey to ensure satisfaction.
8. Be prepared, present and personal.
9. Respect the customer's property and preferences.
10. Celebrate and confirm completion of the project with the customer.
1. Ensure your words and actions align with our Brand Promise.
2. Display our Brand with pride.
3. Create Brand loyalty with everything you do.
4. Practice immediacy.
5. Engage customers to tell their story only once. (do not make them repeat - listen)
6. Educate, communicate and collaborate with the customer.
7. Solicit feedback from customers throughout their journey to ensure satisfaction.
8. Be prepared, present and personal.
9. Respect the customer's property and preferences.
10. Celebrate and confirm completion of the project with the customer.
Values
- DELIVER WHAT YOU PROMISE
- We communicate clear, realistic expectations with our customers and fellow employees. “Under Promise & Over Deliver” is our benchmark for success.




