- Top Workplaces
- OneTouch Direct formerly Inteleservices Inc
OneTouch Direct formerly Inteleservices Inc
OneTouch Direct specializes in developing integrated direct response marketing programs supported by our state-of-the-art call center services. Fortune 500 companies trust our experienced marketing and call center teams to increase revenue and retention through customer relationship management (CRM). We focus on results with a partnership oriented approach our clients appreciate.
Purpose
Today, people embrace companies with the customer experiences that best meet their needs. Since 2003 OTD has been designing these best-in-class experiences, driven by strong creative and rooted in passion, people and organizational strategy required for operational excellence. We combine these capabilities into a multiple solutions creating unified brand experiences that break the rules and foster meaningful relationships.
Vision
We Exist to be a Seamless Extension of our Clients, Most Admired for our Culture, Extraordinary People and Unmatched Results!
Mission
We Exist to be a Seamless Extension of our Clients, Most Admired for our Culture, Extraordinary People and Unmatched Results!
Additional Culture Details
OTDs foundational philosophy is based on ‘a great customer experience begins with a great agent experience.’
Our employees represent your brand and standards and will engage with your new and most loyal customers equivalent to your high expectations.
Our employees represent your brand and standards and will engage with your new and most loyal customers equivalent to your high expectations.
Values
- Core Values
- Being an abundance of kindness, Embracing the ambitions of others first, Unstoppable passion to be better every day, building trust through transparent and candid communication and Living life with enthusiastic possibility