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- Okuma America Corporation
Okuma America Corporation
Okuma America is the premiere manufacturer of precision CNC machines.
Purpose
OUR RELENTLESS QUEST FOR CUSTOMER SATISFACTION
At Okuma, our mission is to passionately pursue a customer for life. While this starts with offering CNC machine tools with unparalleled quality of construction and performance, the pursuit continues long after a new machine arrives on your shop floor. With a commitment to 24/7/365 parts and service, and an expansive distribution network that solves manufacturing problems locally, we strive to provide an exceptional customer experience that extends far beyond a new purchase.
At Okuma, our mission is to passionately pursue a customer for life. While this starts with offering CNC machine tools with unparalleled quality of construction and performance, the pursuit continues long after a new machine arrives on your shop floor. With a commitment to 24/7/365 parts and service, and an expansive distribution network that solves manufacturing problems locally, we strive to provide an exceptional customer experience that extends far beyond a new purchase.
Vision
Our quest is to foster a dynamic workplace of engaged employees striving to deliver an exceptional customer service experience.
Of course, a mission is only as good as those who are committed to it. That’s why our mission merges seamlessly with our vision of fostering a dynamic workplace of engaged employees striving to deliver an exceptional customer experience. These are more than just words on a website; our employees reflect on the values below, and they’re honored accordingly for acting on them. Our values allow us to keep our commitments to our customers, as well as attract and retain the most talented employees in the industry.
Of course, a mission is only as good as those who are committed to it. That’s why our mission merges seamlessly with our vision of fostering a dynamic workplace of engaged employees striving to deliver an exceptional customer experience. These are more than just words on a website; our employees reflect on the values below, and they’re honored accordingly for acting on them. Our values allow us to keep our commitments to our customers, as well as attract and retain the most talented employees in the industry.
Mission
We passionately pursue a customer for life.
If you’ve owned an Okuma, worked with Okuma, or partnered with Okuma, you know our mission: we passionately pursue a customer for life. While we’re dedicated to the highest level of craftsmanship for every product we make, our mission is informed by the philosophy that there’s an actual human being behind every Okuma machine in use. So when you purchase an Okuma machine, that isn’t the end of our “pursuit.” It’s only the start of it.
If you’ve owned an Okuma, worked with Okuma, or partnered with Okuma, you know our mission: we passionately pursue a customer for life. While we’re dedicated to the highest level of craftsmanship for every product we make, our mission is informed by the philosophy that there’s an actual human being behind every Okuma machine in use. So when you purchase an Okuma machine, that isn’t the end of our “pursuit.” It’s only the start of it.
Values
- Leading with a SERVANT HEART
- Be authentic
Act with integrity
Act with urgency
Care of others