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- Odyssey Resorts
Odyssey Resorts
At Odyssey Resorts, we’re committed to delivering exceptional hospitality and impeccable service. This assurance to guests has been maintained since our founding in 1997. It is promised to every new face and old friend that walks through our doors. Odyssey Resorts is privately managed with nearly 300 employees, dedicated to serving our 90,000+ annual guests and homeowners. Social responsibility is a tenet practiced daily, as well as realized through larger-scale efforts throughout the year.
The North Shore of Lake Superior is an unrivaled destination. It is an ideal place to celebrate longstanding traditions and to make new memories. We accentuate the best of what the area has to offer at each one of our eight boutique resort properties, offering genuinely unique vacation experiences.
The North Shore of Lake Superior is an unrivaled destination. It is an ideal place to celebrate longstanding traditions and to make new memories. We accentuate the best of what the area has to offer at each one of our eight boutique resort properties, offering genuinely unique vacation experiences.
Purpose
Guided by our Values and the HEART philosophy: We will, each day, brighten the lives of our Guests and enrich the lives of our Employees.
Vision
At Odyssey Resorts, we’re committed to delivering exceptional hospitality and impeccable service. This assurance to guests has been maintained since our founding in 1997. It is promised to every new face and old friend that walks through our doors.
Mission
As premier destination resorts, we are devoted to giving our guests superior service, accommodations, amenities, and hospitality programs. For our homeowners and association members, we ensure the care and maintenance of their units, along with a rental program that offers revenue return. Our employees enjoy a work environment that fosters integrity, respect, and the opportunity to realize their personal and career goals. We value the community we live in by offering sustainable employment opportunities, fostering economic development by encouraging travel and tourism to the entire region, supporting and marketing regional events and attractions, using local products and services when available, and supporting charitable organizations. Our first priority is ensuring that each guest has an excellent experience at our resorts, from the level of service to the quality and cleanliness of the entire resort. Providing excellent customer service to both guests and co-workers is a hallmark of the success of our business.
Values
- Odyssey Company Values
- Fun (we are, after all, in the business of vacation and entertainment)
Be a Steward
Act with Integrity
Execute with Urgency
Create Memorable Experiences