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Northwest Federal Credit Union

For more than 75 years, Northwest Federal has provided valuable financial products and services for our members. As your lifetime financial partner, we’ll be there for you when you need us—from a childhood savings account to financing a college education, first car, family home, and retirement savings. You can count on us to make a positive difference in your life and the lives of all of our members and in the communities we serve.... Read more

Purpose

Together, we serve and inspire to transform lives.... Read more

Vision

Northwest Federal will be the lifetime financial partner for our member-owners.... Read more

Mission

To create quality financial relationships for a lifetime by providing valuable financial products and service that exceed members’ expectations.... Read more

Values

DEIA
At Northwest every employee has a voice that is heard, respected, and valued. Our Inclusion Champion team ensures that we bring awareness and promotion to all cultures and celebrate diversity in all forms.

Headquarters

Herndon, VA

Employees

551 US Employees

Industry

Credit Union

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What employees are saying

I am doing a job that I absoutely love, with people that I really enjoy working with. I feel we are appreciated for the job that we do. My team lead, AVP, and VP are very transparent sharing information and offering help and advise. I don't feel micromanaged. I feel like they company encourages a healthy balance between work and home.

I am given opportunities to learn and do what I love on daily basis. Everyone in the management team care to listen to all of our concerns; our voice is heard at this Credit Union. The culture at Northwest is caring about their employees and for that it helps us to connect more with Northwest and looking forward to grow with Northwest in the long term career

I get to inspire, motiviate, and help support the team to success. It's not all about strict business needs instead an enviornment where you can have fun and still get the work done at the same time. I also enjoy my job as it has pushed me outside of my confort zone.

I love my job because it gives me a safe, reliable and promising place to work where I can grow, my inputs are always heard and I feel appreciate it not only by my peers but by upper management as well.

People care about me as a person and about my professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping the member and their experience.

Northwest cares about the members and the employees

It gives me the chance to work with people and I feel like we are all in this together even management.

I have the autonomy to make a decision while still get the support I need from my direct leader. I also have the ability to work with other department and share best practices

I have a great manager and Great leaders above him in my department. I feel like my co-workers are more like family. When a teamate is out in the department we are all more than willing to step up to help out. That type of behavior make you want to work harder for the next person.

I love my job because it allows me to make a difference in peoples lives.

I feel valued, respected, and am asked my opinion

NW Leadership trusts my decision and supports the work that I do and appreciates the support we provide to the organization. The SVP for our group is 100% supportive of our team and allows us the opportunity to grow professionally.

My management actually cares about my thoughts and ideas.

Great opportunities to make a positive difference.

Rarely do you find an organization where everyone is pulling in the same directions. I feel Sr. Leadership cares about all its employees. They provide us excellent HealthCare, vacation and volunteer time. Match 401 k. Excellent pay.

I feel like I am part of a good company and not just another worker.

I can share my knowledge and see people develop.

I work for a company that cares about it's employees and the community it serves.

I work for a CEO that truly cares about the success of the credit union. He is committed to providing good products and excellent service to our members. What really stands out to me, is how highly Jeff Bentley values the employees at NW. He believes our well being, growth and engagement sets NW apart from other financial institutions. After working for NW for a year, and seeing our CEO in action, these are not just words. He walks the walk!

Company Snapshots

Virginia Credit Union Day
TMA 100th Class Celebration
Summer Employee Appreciation BBQ
NW Foundation Volunteer Event with Commanders Quarterback Sam Howell