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- Nichols Electric Plumbing Heating Cooling
Nichols Electric Plumbing Heating Cooling
Nichols Electric • Plumbing • Heating • Cooling is a family-owned company serving homeowners throughout the Greater Rochester area. We help families improve their home’s quality of life through electrical, plumbing, heating, cooling, and home technology services.
Our mission is to help families in our community and create the best place to work in Rochester. Our core values—Empathy, Discernment, Communication, Excellence, and Growth—guide how we serve clients, support teammates, and make decisions.
We invest in training, encourage employees to learn and take ownership, and build relationships grounded in respect and trust. As Nichols grows, we continually ask: How do we live our values in every interaction with our employees and clients?
Our mission is to help families in our community and create the best place to work in Rochester. Our core values—Empathy, Discernment, Communication, Excellence, and Growth—guide how we serve clients, support teammates, and make decisions.
We invest in training, encourage employees to learn and take ownership, and build relationships grounded in respect and trust. As Nichols grows, we continually ask: How do we live our values in every interaction with our employees and clients?
Purpose
We exist to improve everyday life for families in our community and for the people who work at Nichols. By helping homeowners care for their homes and giving our employees the support and opportunities to grow, we create lasting value through our work and relationships.
Vision
Our vision is to be the company homeowners trust and recommend, and a workplace where people are proud to build their careers. We want Nichols to set the standard for service in the trades through skilled workmanship, thoughtful solutions, clear communication, and genuine care for people.
As we grow, we want to preserve the personal relationships of a family-owned company while strengthening the training, processes, and leadership that help our team succeed.
As we grow, we want to preserve the personal relationships of a family-owned company while strengthening the training, processes, and leadership that help our team succeed.
Mission
Our mission is to help families improve their home’s quality of life in our community AND to create the best place to work in Rochester.
Additional Culture Details
Our culture is guided by five core values: Empathy, Discernment, Communication, Excellence, and Growth. These values shape how we care for clients, support teammates, and make decisions.
We encourage employees to ask questions, share ideas, take ownership, and help one another succeed. We invest in onboarding and training that develop both technical skills and the human side of service: listening, understanding individual needs, setting clear expectations, and treating people with respect.
As a family-owned company, we value personal relationships and shared responsibility. As we grow, we are working to make that care consistent throughout the employee and client experience.
A question guiding our continued growth is: “How do we live our values in every interaction with our employees and clients?” Listening to employee feedback is an essential part of that work.
We encourage employees to ask questions, share ideas, take ownership, and help one another succeed. We invest in onboarding and training that develop both technical skills and the human side of service: listening, understanding individual needs, setting clear expectations, and treating people with respect.
As a family-owned company, we value personal relationships and shared responsibility. As we grow, we are working to make that care consistent throughout the employee and client experience.
A question guiding our continued growth is: “How do we live our values in every interaction with our employees and clients?” Listening to employee feedback is an essential part of that work.
Values
- Empathy
- We put ourselves in others’ shoes and extend compassion.
Company Snapshots
