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Nusenda Credit Union Overview

At Nusenda Credit Union, our commitment to excellent member service, care for our community, being an employer of choice, and offering flexible products and services has always been our priority.

With 210,000+ members, 600 employees, and 21 branches, we are the largest not-for-profit financial cooperative in New Mexico.

We’ve launched innovative financial technologies, such as interactive video tellers and contactless payment technology. We created a first-in-the-industry tool called The Power of Change™ that allows members to round up transaction amounts and allocate the extra money to savings, paying down principal on a loan, or philanthropy.

In response to the COVID-19 crisis, we extended our service hours and offer phone appointments, as well as skip-a-pay options, loan payment relief, and temporary relief loans. We are participating in the Small Business Administration’s economic relief and recovery efforts for our Business Services members.

We’re named Best Credit Union by the Albuquerque Journal readership, among others, and in 2018 we won CUNA’s Philosophy-in-Action Member Service Award. The Nusenda Foundation, our philanthropic arm, also received the NCUF’s Herb Wegner Memorial Award.

Vision
To be our Members' trusted resource
Mission
To create a meaningful and mutually beneficial impact on the prosperity of all, WE will be the most engaged and trusted financial institution in the communities we serve.
Additional Culture Details
Nusenda’s Operating Principle: To create a meaningful and mutually beneficial impact on the prosperity of all, WE will be the most engaged and trusted financial institution in the communities we serve.
Values
Community
WE create stronger communities through collaborative partnerships and investments in sustainable, focused, and innovative solutions.
Members
WE surpass member expectations by providing superior experiences, relationships, and financial education through the channel of their choice.
Innovation
WE develop innovative solutions and foster an environment of continuous improvement to the benefit of our members, staff, and community.
Excellence
WE focus on quality over speed by demonstrating a commitment to excellence in the delivery of our products and services, and to sound financial management.
Employees
WE are a top workplace committed to a culture of shared success and employee development through opportunities for education, career mobility, and community involvement.
Headquarters
Albuquerque, NM
Employees
581 US Employees
Industry
Credit Union
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Awards

Top Workplaces Regional Awards
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2013

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