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Established in 1981, with its headquarters in Chesterfield, Missouri, MOHELA is a nationally-recognized leader in student loan servicing and higher education financing. MOHELA services around eight million customers across the country with federal and private student loans.... Read more


MOHELA was established by the Missouri General Assembly, for the purpose of assuring post-secondary education students have access to financial aid.... Read more


1.    Be a nationally recognized leader in the higher education services and finance industry
2.    Be recognized as an ethical, transparent and prudent steward of stakeholder assets
3.    Have the technology, innovation, capacity and capability to leverage and create opportunities
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Provide a first-rate borrower and customer experience, and to support higher education of students and families in Missouri.

Customer Promise: MOHELA is committed to giving our customers a first-rate experience. To aid in repaying your student loans, we promise to listen, offer customized solutions to meet your specific needs and provide superior guidance as your dedicated resource expert.
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Additional Culture Details

“MOHELA’s staff is key to our ongoing success and our ability to give back to Missouri students and families. We have a wonderful team that is dedicated to helping student loan customers understand the options available to them so they can successfully manage their loans. We’re an extension of our lender partners and are focused on innovating to continuously provide exceptional service.” - Scott Giles, Executive Director & CEO... Read more


Service Excellence
Build positive relationships through outstanding service. Putting the customer first begins with attitude. Commit yourself to believing that customers are your first focus.


Chesterfield, MO


1,600 US Employees


Collections & Debt Settlement

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