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Merchants Bank / Merchants Capital

Merchants Bank / Merchants Capital

Ranked as the #1 top-performing bank by American Banker, Merchants Bank and Merchants Capital are headquartered in Carmel, Indiana operating multiple lines of business, including Federal Housing Administration ("FHA") multifamily housing and healthcare facility financing and servicing; mortgage warehouse financing; retail and correspondent residential mortgage banking; agricultural lending; and traditional community banking. The company conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank, Merchants Capital Corp., Merchants Capital Servicing, LLC, and Merchants Mortgage, a division of Merchants Bank.... Read more

Purpose

Merchants Bancorp and its subsidiaries have always been a supporter of affordable housing and building a strong community. The bank provides much-needed banking services and financing for affordable multifamily and single-family housing, small businesses, and partners with community organizations to deliver resources through a multi-pronged approach. Through our MPACT (Merchants Positively Advancing Communities Together) program our employees engage in opportunities for community service to develop affordable housing in surrounding neighborhoods, provide homebuyer and financial literacy education programs, provide funding and technical expertise to support the missions of community development organizations, and so much more.... Read more

Vision

Empowering our team members to deliver unmatched financial solutions that improve the quality of life in the communities we serve.... Read more

Mission

MERCHANTS BANK:
We will create a unique culture founded on respect, teamwork, and execution, enabling our employees to foster long-term relationships by providing innovative products and unparalleled service to add value for our customers.

MERCHANTS CAPITAL:
Providing innovative financing solutions that support the accessibility and affordability of multifamily housing.... Read more

Additional Culture Details

With a community focus, Merchants Bank and Merchants Capital are uniquely positioned to deliver high-quality value to its employees and customers in each sector of the business. With a passionate team that lives and works in the same communities as their peers, the personal relationships and value added for customers are limitless. On a daily basis, Merchants employees consistently go above and beyond to meet the needs of their customers, as the company as a whole goes above and beyond for its employees.... Read more

Values

Execution: Our expertise, resources and culture of action empower us to outperform our peers.

Headquarters

Carmel, IN

Employees

605 US Employees

Industry

Banks

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What employees are saying

Our staff encourages each other and is willing to work together to solve problems. I enjoy serving both our external (customers) and Internal (staff) customers and enjoy seeing each grow.

The people, culture, and environment make Merchants a place where I look forward to coming in.

The leaders of the organization truly care about their employees. This is evident in the benefits provided to the employees and the work-life balance the leaders encourage their employees to have. In addition, the leaders strive for great results and to be the best. The company is not complacent in doing things the "same old way" but they rather look for innovative ways to be a step above competition. Leaders of the organization rely on the vast knowledge of the it's labor force and encourage employees to the best versions of themselves. It is incredibly important for me to work for a high-performing and goal-orientated institution that cares about their employees, and this organization clearly has these qualities.

It allows me to feel a part of a team and have a sense of accomplishment.

I feel supported and encouraged to be my best self. My concerns or questions are heard and responded to positively. I am able to have a good work/life balance.

The team that I work with are experienced professionals who are encouraged to exchange idea's, enjoy each other and there is constructive conflict that helps us improve our job and understanding of each other.

the employees at Merchants are very kind-hearted, fun, and diverse. I love that we can get our work done but have a lot of fun at the same time. That is what makes the perfect team.

I like the people I get to work with every day. I feel valued and appreciated. I do not feel like just a number. I know my boss cares about me as a person and wants the best for me both personally and professionally. My boss cares about my family. I love that we are a big part of providing affordable housing to those in need. I appreciate that I am trusted to carry out my responsibilities without someone hovering over me.

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