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- Matick Automotive Group
Matick Automotive Group
We operate from integrity, which brings honor to all we say and do with complete commitment to our guests and our team. Our unmatched growth during the last eight years is a direct result of empowering our employees to personally take control of customer situations and provide immediate solutions for our guests. We want guests to leave our dealerships and auto wash knowing that their visit was the “best part” of their day.
We became an Elite GM Dealer for 2016-2021, ranking as a top 1% Chevy dealer in the U.S., by following our founder’s Golden Rule: Treat each guest with respect and a genuine concern for their total satisfaction with every service we provide. That same rule applies to our staff as we strive to maintain the best working conditions for our employees.
We purchased our Toyota dealership in 2016 and our new Buick/GMC dealership in 2023. We opened our state-of-the-art Matick Auto Wash in 2018.
We became an Elite GM Dealer for 2016-2021, ranking as a top 1% Chevy dealer in the U.S., by following our founder’s Golden Rule: Treat each guest with respect and a genuine concern for their total satisfaction with every service we provide. That same rule applies to our staff as we strive to maintain the best working conditions for our employees.
We purchased our Toyota dealership in 2016 and our new Buick/GMC dealership in 2023. We opened our state-of-the-art Matick Auto Wash in 2018.
Purpose
We operate from integrity, which brings honor to all we say and do with complete commitment to our guests and our team. Our unmatched growth during the last six years is a direct result of empowering our employees to personally take control of customer situations and provide immediate solutions for our guests. We want guests to leave our dealerships and auto wash knowing that their visit was the “best part” of their day.
We became an Elite GM Dealer for 2016-2021, ranking as a top 1% Chevy dealer in the U.S., by following our founder’s Golden Rule: Treat each guest with respect and a genuine concern for their total satisfaction with every service we provide. That same rule applies to our staff as we strive to maintain the best working conditions for our employees.
We purchased the Toyota dealership in 2016 and our team has increased new-car sales by more than four times that of the previous owner.
We believe in the growth of our customer-centric team members in the future, and also the continued development of those current team members through industry training, enhanced technology, and opportunities to continue their development with professional coaching.
We became an Elite GM Dealer for 2016-2021, ranking as a top 1% Chevy dealer in the U.S., by following our founder’s Golden Rule: Treat each guest with respect and a genuine concern for their total satisfaction with every service we provide. That same rule applies to our staff as we strive to maintain the best working conditions for our employees.
We purchased the Toyota dealership in 2016 and our team has increased new-car sales by more than four times that of the previous owner.
We believe in the growth of our customer-centric team members in the future, and also the continued development of those current team members through industry training, enhanced technology, and opportunities to continue their development with professional coaching.
Vision
Our mission, vision, values, and business philosophy are so important they are detailed on our website. They include:
* Be the largest, most successful Chevrolet and Toyota franchises in Metro Detroit.
* Always be the most pleasant experience of our guest’s day.
* Be the most gratifying employment opportunity to be found.
* We value honesty and integrity as the vital foundation upon which all of our relationships, our growth, our prosperity, and future plans are built.
* We value the individual and treat others with respect – guests, team members, and our vendor partners.
* We value loyalty, and seek first to demonstrate ours to our guests and employees, before expecting it in return.
* We value hard work and dedicated effort, knowing that without it there are only good intentions and excuses.
* We value and promote diversity and the fresh perspective that it brings.
* We value continuous improvement, recognizing that if every day everyone gets just a little bit better, time is on our side and great things will happen.
* Be the largest, most successful Chevrolet and Toyota franchises in Metro Detroit.
* Always be the most pleasant experience of our guest’s day.
* Be the most gratifying employment opportunity to be found.
* We value honesty and integrity as the vital foundation upon which all of our relationships, our growth, our prosperity, and future plans are built.
* We value the individual and treat others with respect – guests, team members, and our vendor partners.
* We value loyalty, and seek first to demonstrate ours to our guests and employees, before expecting it in return.
* We value hard work and dedicated effort, knowing that without it there are only good intentions and excuses.
* We value and promote diversity and the fresh perspective that it brings.
* We value continuous improvement, recognizing that if every day everyone gets just a little bit better, time is on our side and great things will happen.
Mission
The mission of Matick Automotive Group is to profitably obtain Our Vision while adhering to Our Values and consistently applying Our Business Philosophy.
Our guests are the reason we are in business, and all efforts seek to earn the privilege to do business with them now, and again.
Our people are our most important asset, and their motivation, training and teamwork enables success.
All business processes must be standardized, effective, efficient, and clearly communicated to all involved.
We are team driven. Every day, our employees’ energy, effort, and enthusiasm create a dynamic, welcoming, and fun atmosphere for our guests.
To support their engaged service to our guests, we are focused on providing a positive work/life balance.
We believe coming to work should be fun, and want to award, surprise, and delight our team members through companywide recognitions, cash awards, and special event experiences.
We come together often, sponsoring meals every Saturday for our team (pre-COVID) and crafting special team events throughout the year with food trucks, barbeques, and competitions.
We have completely adapted our business to be more focused on creating opportunities for our team to follow their passions and support their home lives by offering new remote work opportunities.
Our guests are the reason we are in business, and all efforts seek to earn the privilege to do business with them now, and again.
Our people are our most important asset, and their motivation, training and teamwork enables success.
All business processes must be standardized, effective, efficient, and clearly communicated to all involved.
We are team driven. Every day, our employees’ energy, effort, and enthusiasm create a dynamic, welcoming, and fun atmosphere for our guests.
To support their engaged service to our guests, we are focused on providing a positive work/life balance.
We believe coming to work should be fun, and want to award, surprise, and delight our team members through companywide recognitions, cash awards, and special event experiences.
We come together often, sponsoring meals every Saturday for our team (pre-COVID) and crafting special team events throughout the year with food trucks, barbeques, and competitions.
We have completely adapted our business to be more focused on creating opportunities for our team to follow their passions and support their home lives by offering new remote work opportunities.
Additional Culture Details
* 8-time Chevy Dealer of the Year 2014-2021.
* 3-time (Chevy) Automotive News Best Dealership To Work For in 2012-2015.
* 6-time Hour Detroit Magazine Best Automotive Dealership (Chevy) 2015-2020.
* 11-time GM Mark of Excellence Winner 2011-2021.
* 9-time GM Green Dealer Recognition 2014-2022. Dealership features, for example, completely climate-controlled environments for body shop and service technicians (huge benefit for workers!).
* Chevy store’s $9-million renovation resulted in LEED Silver Certification and two Detroit Home (Detroit Design) Magazine design awards.
* Largest indoor showroom (Chevy) in the U.S.
* Largest, most eco-friendly car wash in the state.
* Cox Automotive sustainability award and grant winner (Chevy), and jointly participate in industry-sponsored sustainability conference panels.
* Winner of Best & Brightest Sustainability Award (Chevy) in Michigan.
* 3-time (Chevy) Automotive News Best Dealership To Work For in 2012-2015.
* 6-time Hour Detroit Magazine Best Automotive Dealership (Chevy) 2015-2020.
* 11-time GM Mark of Excellence Winner 2011-2021.
* 9-time GM Green Dealer Recognition 2014-2022. Dealership features, for example, completely climate-controlled environments for body shop and service technicians (huge benefit for workers!).
* Chevy store’s $9-million renovation resulted in LEED Silver Certification and two Detroit Home (Detroit Design) Magazine design awards.
* Largest indoor showroom (Chevy) in the U.S.
* Largest, most eco-friendly car wash in the state.
* Cox Automotive sustainability award and grant winner (Chevy), and jointly participate in industry-sponsored sustainability conference panels.
* Winner of Best & Brightest Sustainability Award (Chevy) in Michigan.
Values
- Honesty and Integrity
- We value honesty and integrity as the vital foundation upon which all of our relationships, our growth, our prosperity, and future plans are built.
Recent Awards
Company Snapshots
