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  1. Top Workplaces
  2. Masergy Communications, Inc.

Masergy Communications, Inc.

Masergy owns and operates the largest independent Software Defined Platform in the world, delivering hybrid networking, managed security and cloud communication solutions to global enterprises. Our solutions use advanced technologies such as artificial intelligence and big data analytics to deliver customized and agile solutions to customers.

Masergy provides software-defined solutions for enterprise global networks, cyber security, and cloud communications with the best client experience.

By combining our innovative Software Defined Platform and fully customizable solutions with our highly-skilled staff, we repeatedly deliver the industry’s best client experience with a 99% customer retention.
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Purpose

To Help Global Enterprises Transform their Networking, Communications and Security through Innovative Platforms, Customized Solutions and Best in Class Service... Read more

Vision

Empower businesses to achieve their digital ambition through our software-defined platform and unparalleled customer experience... Read more

Mission

Our Mission is compromised of the four core values below... Read more

Additional Culture Details

At Masergy Culture is what you see and observe in the people around you and in the manner in which they interact with each other; Masergy Culture is a shared set of experiences and values among coworkers; Masergy Culture is respect for others; Masergy Culture is being transparent, engaged and involved; Masergy Culture is what you see in people's faces , hear in their conversations and feel in your heart: Masergy's Culture is the glue that binds us.

We have done away with the "old annual review process" but instead have implemented an employee recognition system that allows co-workers to give meaningful recognition to others that go beyond expectations. We also ask that each recognition be tagged to one of our four core values: Focused Customer Service, Engaged and Involved, Always Partners, Customers and Employees First and Transparency. This recognition is instantly view-able by each global employee and others may add on additional high 5 points. In addition to this we commit to have One on Ones with our direct reports at least once a quarter and "Tie-In & Buy-In" to our annual company goals.
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Values

Focused Customer Service
A Commitment to Provide Best in Class Service

Recent Awards

  • 2017

  • 2016

  • 2015

  • 2014

Company Snapshots