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- Mango Salon
Mango Salon
Mango Salon is dedicated to providing full hair services at three convenient locations in the West End of Richmond. Local owners Pat and Bobbi Heaney, along with their team of hair designers, guest services, and management professionals, operate the salons with the mission to serve the community the highest quality services, every time they visit.
Purpose
Providing education, training, and support so people interested in the salon industry can join Mango and have an amazing career delivering personal services in our community. Our team accomplishes this by working together and following our values. Every year we work to advance our systems, technology and programs to improve our service to guests and to advance our business so we can continue providing financial and professional growth for the team. This purpose along with our strong team culture were the driving forces in our owners decision to closely follow all CDC Guidelines, and participate in all government credit and loan programs during COVID-19. As a result, we were able to pay our team their full wages for the majority of our three month closure in 2020 and also continue paying them when they had to miss work due to COVID-19 through the end of 2021. At the end of a very long two years of the pandemic, our entire team celebrated the success of keeping our team and business intact and profitable with a company-wide profit sharing contribution to our 401(k) accounts.
Vision
Together, we will deliver an amazing and safe salon experience to our guests every time so they will keep coming back.
Mission
Be amazing, be profitable, be generous.
Additional Culture Details
Mango has a strong commitment to their culture where generosity and opportunity lead to success. Whether creative, technical, service or financial, our team is dedicated to their craft. Our salon teams work closely with our corporate office team to ensure we are in touch with guest and team members needs. Our guests are the clients of the salon teams and the salon teams are the clients of the corporate office team. Our management team is empowered to make decisions based on their training and our shared values. Owners support them and provide the technology, facilities, and systems to help everyone succeed. Careful recruitment of team members who are a good fit for our culture, along with management of our company policies and values help keep our team moving in a positive direction and provide a comfortable and inclusive working environment. Every time we celebrate a big MANGOversary of a team member who has been with us since the beginning or hear a team member say they want to retire at MANGO it is reassurance that our team has built a positive culture.
Values
- Dignity
- How we treat each other