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- Lou Malnati's Pizzeria
Lou Malnati's Pizzeria
Considered the oldest family name in Chicago pizza, Lou Malnati’s Pizzeria is a 52-year-old family-owned company famous for its legendary deep dish pizza. The iconic pizza is not the only thing that makes Lou’s great, however. From the very beginning, Lou and Jean Malnati set out to be a company that cared as much about their people as they do the quality of their pizza. The company prides itself on operating under a relational business model, putting relationships and care for their team members, customers & vendors and the communities in which they do business as the core of the way they run their family business. Their culture is centered around a relentless pursuit of excellence and an inspiration to grow personally and professionally, all while having fun together. Now with 80 locations across four states, Lou Malnati’s remains committed to the family values, work ethic and teamwork that laid the foundation for their success all those years ago.
Additional Culture Details
The foundation of Lou Malnati’s culture was laid down more than 52 years ago and has been built upon ever since. The reason the foundation has remained intact is due in large part to the company standing firm to its core values of THE GIFT (Teamwork, Hospitality, Excellence, Growth, Integrity, Family, and Tradition). The effort to keep these values intact and instill them in Team Members has paid off, as 10 percent of their full-time staff have a retention rate of 10 years or more, well above industry average. Of course, this sort of loyalty to the Malnati brand is recognized, and each year Team Members are celebrated throughout the company for milestone anniversaries (5, 10, 20, 30, 40, 50 years). On top of that, Lou’s prides itself on investing in its most outstanding workers through internal promotions. The current Chief Operating Officer, along with several Regional and District Managers, started off in entry level positions. By promoting from within, the company maintains a strong grip on the culture it prides itself on. “Care” has been a word used by the company from the very beginning and is something that is shared with one another, their customers, and their communities.
Values
- Teamwork
- We believe we are strongest and most successful when we work together as a team. We set and achieve goals that benefit the team.
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