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NorthStar Memorial Group
Our goal is to provide the finest-quality products and services to our customers and to do this more efficiently and economically than our competitors do. As we satisfy our customers’ needs, they will continue to do business with us and will recommend us to others.
Purpose
Since 2004, NorthStar Memorial Group has grown, evolved and led the funeral and cemetery profession with a fresh perspective and without ever losing sight of what we do best: celebrating life and passionately supporting the families we serve. What began as a single property in Decatur, Illinois has now expanded to include more than 85 funeral, cremation and cemetery locations serving thousands of families across the United States. Here, we understand the power of legacies, and we’ve made it our life’s work to honor them.
Vision
We see leadership as both a state of mind and a way of life. Our company was founded by a group of experienced funeral, cremation and memorialization professionals who understand what it means to lead. In fact, this promise of direction is how we got our name. The North Star shines as a universal symbol of steadfast guidance and security, and NorthStar Memorial Group stands for the same. All cultures. All families. All communities. All are welcome. We illuminate paths to peace with personalized ceremonies that beautifully honor loved ones and unique memorial tributes designed to last through the ages..
Mission
At NorthStar Memorial Group, passion creates meaningful action. We understand the gravity of loss. We respect the emotions that families face. And we sensitively guide them to a place of comfort and relief. As an organization, we strive to put ourselves into the shoes of our client families. As such, we demonstrate our duty to care for the departed, comfort the living and help families plan for the future.
Additional Culture Details
We strive to achieve a company culture that is based on our four core values the P.A.C.T. Passion, Accountability, Courage and Transparency. We want people to believe in our mission, be accountable to our families and their actions, to always do the right thing even when no one is looking and to always operate in the open to both our client families and to other coworkers.