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- Leland Management
Leland Management
Leland is a family owned company and anyone who joins the Leland team becomes part of the family. The Leland Philosophy is the driving force of our company and characterized by five principles: Honesty, Respect, Customer Service, Attitude, and Teamwork. Our Mission is to raise the level of professionalism and provide Homeowner and Condominium Associations throughout the state of Florida with the highest level of service utilizing our extensive accounting, management, technology, and customer service experience. We believe in being the BEST not the BIGGEST while having fun!
Purpose
Leland Management routinely provides the services listed below; however, we are available to provide support in other areas as needed. Our services can be customized to be limited to accounting, billing, and collections, or other specific areas for those communities that do not desire full management services.
- Association Management
- Association Governance
- Association Record Maintenance
- Accounting led by CPAs
- Homeowner and Resident Support Services (Customer Care Agents)
- Collections and Delinquency Oversight
- Tax and Association Reporting
- Vendor Management
- Full Featured Community Website
- Technology and Communications
- Gate and Amenity Access Services
- Developer, Club Management and Lifestyle Services
- Continuous Industry Training (internal and external)
- Payroll and Human Resources (including staffing and exceptional benefit packages)
- Association Management
- Association Governance
- Association Record Maintenance
- Accounting led by CPAs
- Homeowner and Resident Support Services (Customer Care Agents)
- Collections and Delinquency Oversight
- Tax and Association Reporting
- Vendor Management
- Full Featured Community Website
- Technology and Communications
- Gate and Amenity Access Services
- Developer, Club Management and Lifestyle Services
- Continuous Industry Training (internal and external)
- Payroll and Human Resources (including staffing and exceptional benefit packages)
Vision
Our Vision is to provide the Homeowner and Condominium Associations throughout the state of Florida with the highest level of service utilizing our extensive accounting, management, technology, and customer service experience.
Mission
Our mission is to be the BEST not the LARGEST Association Management firm.
Additional Culture Details
Our Philosophy can be characterized by 5 principles: Honesty, Respect, Customer Service, Attitude, and Teamwork.
Values
- Honesty
- •Honesty is the foundation for all activities of the Company. •Leland Management personnel will be honest and ethical in all of their activities....•Leland Management personnel will not lie or distort the truth regardless of the consequences...•Honest mistakes will happen. We will acknowledge a mistake and correct it to the extent possible.
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